Summary
Overview
Work History
Education
Skills
Timeline
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Emma Walsh

Levittown,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable, Hardworking, and Passionate.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Athleta
11.2022 - Current
  • Maintain a clean and organized store environment, enhancing overall shopping experience for customers.
  • Handle returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Help customers complete purchases, locate items, and join reward programs.
  • Answer questions about store policies and address customer concerns to the best of my ability.
  • Used in-store system to locate inventory and place special orders for customers.
  • Assist in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Increased sales revenue by working with customers and recommending appropriate products based on their needs.

Food Expeditor

Jones Beach Theater
07.2021 - Current
  • Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
  • Improved order accuracy with thorough review of each dish before serving to customers.
  • Maintained a clean and organized workspace, adhering to health and safety regulations at all times.
  • Assisted in reduction of food waste by closely monitoring portion sizes and communicating with kitchen staff.
  • Supported overall dining success by stepping in to assist other team members during peak service hours.
  • Ensured proper food handling practices were followed, maintaining strict adherence to company guidelines and local health codes.
  • Facilitated smooth transitions between courses by efficiently clearing used dishes from tables while minimizing guest disruption.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Assisted wait staff with timely food delivery and guest requests.
  • Leveraged strong multitasking abilities to manage competing demands under pressure, consistently delivering high-quality results while maintaining a positive attitude.
  • Worked closely with management to identify and implement process improvements that led to increased operational efficiency and overall team success.
  • Increased order accuracy through effective communication between front-of-house and back-of-house teams.
  • Reduced wait times for customers, prioritizing and organizing food orders according to table numbers.

Retail Sales Associate

American Eagle Outfiters
10.2020 - 03.2021
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Assisted in restocking merchandise as needed.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Birthday Party Host

Laser Bounce
11.2019 - 03.2020
  • Enhanced guest experiences by organizing and executing engaging birthday party activities.
  • Ensured memorable events for clients by helping with personalized and themed party environments.
  • Boosted customer satisfaction through attentive hosting and efficient communication with guests, parents, and staff members.
  • Managed all aspects of birthday celebrations from setup to cleanup, ensuring seamless events and happy customers.

Education

No Degree - Business Management And Sports Management Minor

SUNY Farmingdale
Farmingdale, NY
12.2025

Associate of Arts And Sciences -

SUNY Farmingdale
Farmingdale, NY
05.2023

Skills

  • Customer Service
  • Loss Prevention
  • Money Handling
  • Display Setup
  • Time Management
  • Teamwork and Collaboration
  • Cleanliness standards
  • Efficient workflow
  • Strong Organization
  • Fast-Paced Environment
  • Problem-Solving
  • Team Leadership
  • Clear Communication

Timeline

Retail Sales Associate

Athleta
11.2022 - Current

Food Expeditor

Jones Beach Theater
07.2021 - Current

Retail Sales Associate

American Eagle Outfiters
10.2020 - 03.2021

Birthday Party Host

Laser Bounce
11.2019 - 03.2020

No Degree - Business Management And Sports Management Minor

SUNY Farmingdale

Associate of Arts And Sciences -

SUNY Farmingdale

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Emma Walsh