Emma Warren
Corunna,MI
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Jim's Pizza
Durand, MI
09.2020 - 08.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Greeted customers, answered questions and provided general information regarding menu items.
- Balanced cash drawers at the beginning and end of shifts.
- Handled customer complaints in a professional manner to ensure satisfaction.
- Provided excellent customer service by addressing customer inquiries promptly and efficiently.
- Organized and coordinated catering events with clients to ensure their needs were met.
- Prepared food items for catering events including salads, sandwiches, appetizers, entrees, and desserts.
Education
Bachelor of Science - Radiation Therapy
Grand Valley State University
Allendale, MI04-2027
Skills
- Community Relations
- Credit And Collections
- Customer Service And Satisfaction
- Customer Rapport
- Money Handling
- Food Safety And Sanitation
- Operation Monitoring
- Instilling Discipline
Affiliations
- Captain of Varsity Sports in High School
- Babysat
- Volunteered for my church
- Volunteered for youth sporting events
- Volunteered for summer camps with children
Accomplishments
- National Honor Society
- Durand Railroad Days Queen
- Graduated with highest honors
- Went to states in Tennis
- #1 Girls Singles Tennis player in my region
Certification
- CPR Certified
Timeline
Assistant Manager
Jim's Pizza
09.2020 - 08.2023
Bachelor of Science - Radiation Therapy
Grand Valley State University
- CPR Certified
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