Emma Waterman
Daphne,AL
Summary
Dependable with track record of reliability and driven work ethic. Honest and ethical with superior communication skills to build customer rapport. Efficient and accurate to meet deadlines and exceed customer expectations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Delivery Driver
National Coatings & Supplies
Mobile, Alabama
07.2025 - Current
- Managed inventory by loading and unloading parts from the vehicle.
- Followed established routes while adapting to changes in traffic conditions.
- Provided excellent customer service during interactions at delivery locations.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
Parts Manager
Crash Champions
Daphne, Alabama
10.2024 - 07.2025
- Managed inventory levels and ordered parts for timely vehicle repairs.
- Coordinated with suppliers to ensure quality and availability of parts.
- Supervised parts staff and provided training on inventory management systems.
- Developed efficient procedures for receiving, storing, and distributing parts.
- Assisted technicians in identifying required parts for repairs and maintenance.
Delivery Driver
Keystone Automotive
Theodore, Alabama
08.2023 - 10.2024
- Delivered automotive parts efficiently to various locations in a timely manner.
- Maintained accurate log of deliveries and vehicle mileage for reporting purposes.
- Inspected vehicles daily to ensure safety and compliance with regulations.
- Communicated effectively with dispatch and customers regarding delivery status.
Delivery Courier
Federal Express
Indianapolis, Indiana
05.2022 - 08.2023
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Delivered items to customers and presented invoices for payments.
- Inspected and monitored delivery vehicle and performed basic maintenance.
- Checked and secured package loads before deliveries.
- Documented pickups and deliveries and submitted reports after shift.
- Developed delivery route understanding to avoid high traffic and construction areas.
- Quickly responded to customer inquiries to improve business relationships.
- Used GPS navigation to plan routes and rerouted for unexpected delays.
- Sorted parcels according to delivery route.
- Obtained official signatures for different types of deliveries.
- Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
- Maintained delivery vehicle with regular upkeep and basic repairs.
Delivery Driver
Ambassador Logistics LLC
Greenwood, IN
02.2021 - 03.2022
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Inspected vehicle and maintained gas, oil and water levels.
Pleater
National Filter Sales
Greenwood, IN
11.2019 - 12.2020
- Prevented installation errors by carefully measuring and cutting pieces to match work orders and site specifications.
- Inspected finished pieces, verified specifications and assessed needs for machine adjustments to optimize products.
- Inspected finished products for uneven coverage or other nonconformances.
- Performed minor maintenance on machines and notified supervisor of needed repairs.
Picker Packer
National Trade Supply LLC
Greenwood, IN
09.2018 - 11.2019
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Labeled boxes and placed in outbound collection areas.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
Sales Associate
Rickers Gas Station
Greenwood, IN
06.2017 - 05.2018
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Some College (No Degree) -
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Delivering Time-Sensitive Specimens
- Schedule Adherence
- Attention to Detail
- Delivery and Pickup
- Package Delivery and Pick-Up
- Working Independently
- Loading and Unloading Materials
- Dispatch Collaboration
- Performance Improvement
- Route Planning
- Valid Driver's License
- Problem-Solving
- Heavy Lifting
- Vehicle Inspections
- Verbal and Written Communication
Education and Training
other
Timeline
Delivery Driver
National Coatings & Supplies
07.2025 - Current
Parts Manager
Crash Champions
10.2024 - 07.2025
Delivery Driver
Keystone Automotive
08.2023 - 10.2024
Delivery Courier
Federal Express
05.2022 - 08.2023
Delivery Driver
Ambassador Logistics LLC
02.2021 - 03.2022
Pleater
National Filter Sales
11.2019 - 12.2020
Picker Packer
National Trade Supply LLC
09.2018 - 11.2019
Sales Associate
Rickers Gas Station
06.2017 - 05.2018
Some College (No Degree) -
Ivy Tech Community College of Indiana