Emma White
Shakopee,MN
Summary
Experienced health care operations coordinator with a passion for animal rescue seeking an administrative position in the animal welfare industry. Exceptional operational expertise and dedication to animal rescue. Looking to apply administrative skills in a company committed to animal well-being.
Overview
14
14
years of professional experience
Work History
Operations Coordinator
International Quality Homecare
02.2023 - Current
- Perform accurate client intake, insurance preauthorizations, and all other required documentation in a timely manner.
- Ensured accuracy in maintaining electronic health records
- Ensure seamless daily operations across two branches
- Created and maintained nursing schedules
- Facilitated communication among clients, caregivers, and HR to maintain high-quality patient care
- Supervised nearly 150 caregivers
- Accurately run weekly payroll
- Provide backup care to clients as needed
- Ensure client insurance authorizations are up to date and active
- Facilitated seamless collaboration among departments to optimize client services and intake
Dog Walker and Pet Sitter
McCann’s Canines
05.2022 - Current
- Works part-time as a dog walker and pet sitter
- Walks dogs during the day, focusing on neutral behavior and stimulating 'sniff walks'
- Provides mental and physical enrichment for the dogs
- Provides let-out and enrichment services, playing 'brain games' and providing mental exercise
- Maintains safety measures between dog to human and dog to dog interactions
- Preforms pet-sits providing overnight care to the pets including feeding, enrichment, let outs, and companionship
Foster Home
The Bond Between and Homeward Bound Dog Rescue
01.2011 - 12.2018
- Provided a home for a rescue dog from intake until adoption
- Assessed dogs’ temperament and created an accurate biography for the dog’s profile
- Scheduled and assisted with appointments for vet care and any additional needs
- Coordinated home visits and meet and greets
- Hands-on during the adoption process, including selecting potential adopters through application and the meet and greet
- Bring adoptable dogs to adoption events
- Educated the public on the foster dogs and the rescue
- Communicate with the coordinator and adoption specialist to select the best fit for the foster dogs and ensure the foster dog is receiving adequate care
- Helped the dog transition to home life by providing training and ensuring a compassionate and safe place while waiting for their forever home
Education
Nursing major
Concordia University
St. Paul, MN12.2021
Nursing major
Dordt University
Sioux Center, IA05.2021
Skills
- Proficient in Task Prioritization
- Clear Professional Communication
- Excellent critical thinking and problem-solving skills
- Strong knowledge of electronic medical records
- Skilled in Effective Organization
- Independent Self-Starter
- Experienced with Microsoft Office Applications
- Effective Multitasking
- Independent And Collaborative Work
- Experienced in the dog industry
- Experienced in animal rescue
- Passionate about animal rescue and outreach
- Knowledgeable about animal behavior and body language
References
Available upon request
Timeline
Operations Coordinator
International Quality Homecare
02.2023 - Current
Dog Walker and Pet Sitter
McCann’s Canines
05.2022 - Current
Foster Home
The Bond Between and Homeward Bound Dog Rescue
01.2011 - 12.2018
Nursing major
Concordia University
Nursing major
Dordt University
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