Chelsey M. Kirk
Osawatomie,USA
Summary
Energetic and resourceful individual with strong leadership abilities and collaborative mindset. Possesses understanding of operational processes and effective team management, demonstrated by excellent organizational and problem-solving skills. Driven to optimize workflow and enhance team productivity to achieve operational excellence.
Overview
3
3
years of professional experience
Work History
Operations Supervisor
Fedex
03.2025 - Current
- My responsibilities include the following:
- » Managed team performance, providing feedback and coaching to build a collaborative work culture centered on safety
- » Provided real-time solutions to operational issues to minimize disruptions in package delivery
- » Fostered a culture of accountability and high performance through effective leadership and support
- » Developed and maintained a positive work environment to enhance employee engagement and individual productivity
- » Anticipate and handle challenging situations effectively, by analyzing problems from several different angles seeking several alternatives before determining the best solution
- » Supervised staff and monitored performance to ensure adherence to company policies and standards
- » Assisted in developing new employees on operational procedures, safety protocols, and customer service standards
- » Monitored and improved ERMA accuracy to ensure accurate scheduling
Operations Administrator 1- MySchedule
Fedex
04.2024 - 03.2025
- My responsibilities include the following:
- » Track attendance of package handlers and make necessary phone calls to discuss violations of the attendance policy
- » Assist package handlers with any questions with My Schedule including providing new passwords, explaining how to navigate the application, and downloading the correct application
- » Provide package handlers with PTO when approved by their direct manager
- » Keep ERMA accurate and current for HR’s hiring numbers and to ensure accurate scheduling
- » Ensure My Schedule compliances are above 80%
- » Provide support to my Sort and Area manager by meeting with them daily to discuss any tasks needed to be accomplished
- » Provide Ops Supervisors with any documents needed to hold feedback conversations with package handlers
- » Create Excel spreadsheets tracking necessary data
- » Contribute to creating an inclusive workforce by communicating daily with our Spanish speaking employees to help them better understand any processes or questions they may have
- » Submit Structured Safety Meeting reports daily covering all operational sorts
- » Provide printed out lists to Ops Supervisors to ensure they fulfill their Workright expectations
- » Engage daily with package handlers to ensure all their concerns and questions are answered
- » Involved in the 660/662 My Schedule QAT calls and in learning and establishing the One Stop Shop into EOLA
Package Handler
Fedex
11.2023 - 04.2024
- » Loading and unloading of products up to 55 pounds onto trailer for delivery
- » Scanning packages to input package information into system for tracking
- » Processing hundreds of packages daily for delivery
- » Coaching and mentoring associates who have questions or need guidance
- » Performing troubleshooting on various instruments used in package processing
- » Receiving and preparing products for transport
- » Adhered to all requirements and regulations in compliance with OSHA safety standards
- » Performing duties in all areas of the warehouse including water park, smalls, unload, outbound, DDU, induction, smalls induction, and QA to ensure products are safely transported
Assistant Tennis Coach
Spring Hill High School
05.2022 - 08.2022
- » Assisted head coach with daily tasks and program planning for 50 students
- » Worked in accordance with the goals and criteria of the school and their athletic policies
- » Helped players to master their forehand, backhand and serving techniques
- » Worked to promote a competitive, safe, positive, and student-centered practice environment
- » Helped to implement powerful instruction and training programs to prepare student athletes for competition
- » Collaborated with tennis department officials to develop programs with consistent complementary goals
Education
High School Diploma -
Spring Hill High School
Spring Hill, Kansas05.2022
Completed 30 credit hours - Physical and Health science
Pittsburg State University
Pittsburg, Kansas05.2023
Skills
- Effective multitasking abilities
- Adaptable in various work environments
- Committed professional
- Proficient in communication
- Critical thinker in analysis
- Skilled in assimilating new information
- Adept at utilizing Excel, Word, and PowerPoint for diverse tasks
- Proficient in cultivating professional networks
- Managing challenging situations thoughtfully
- Enabling growth with data-driven insights
- Flexible time management
- Proficient in task prioritization
- Systematic approach to material management
- Self-motivated and focused
Timeline
Operations Supervisor
Fedex
03.2025 - Current
Operations Administrator 1- MySchedule
Fedex
04.2024 - 03.2025
Package Handler
Fedex
11.2023 - 04.2024
Assistant Tennis Coach
Spring Hill High School
05.2022 - 08.2022
Completed 30 credit hours - Physical and Health science
Pittsburg State University
High School Diploma -
Spring Hill High School
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