Emma Robinson

-Communicates, collaborates, and anticipates the needs of the health care team in order to ensure continuity and quality of care and coordination of services.

- Schedules diagnostic testing

- Works with Radiation Oncology and Infusion

- Verifies insurance and updates when needed
-Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.
-Communicates malfunctioning equipment/ instruments to appropriate department/unit staff. Removes from service any malfunctioning equipment.

-Orders and puts away supplies.
- Provides transport assistance to patients when needed (i.e. wheelchair, walker, etc.).
- Maintain office logs and rounding summaries.
- Complete paperwork preparation for office.
- Enters external data into EMR system correctly.
- Communicate with patients and customers in a respectful and caring manner

-Coordinated scheduling and appointments for staff, optimizing productivity and resource allocation

-Handle incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.

- Developed and implemented age-appropriate lesson plans to enhance cognitive and social skills.

- Fostered a positive classroom environment, encouraging creativity and exploration among students.

- Collaborated with parents to discuss student progress and address developmental concerns.

- Conducted assessments to monitor individual student growth and tailor educational approaches.

-Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.

Maintained organized, fun and interactive classroom to help children feel safe.

- Applied play-based strategies to provide diverse approaches to learning.

- Coordinated customer service initiatives to enhance overall satisfaction and loyalty.

- Developed training materials for new customer service representatives to improve onboarding efficiency.

- Managed inventory levels and ensured timely replenishment of merchandise in alignment with sales forecasts.

- Implemented process improvements to streamline communication between sales and support teams.

- Assisted customers with product selection and recommendations based on their needs, contributing to increased sales revenue.