Summary
Overview
Work History
Education
Skills
Timeline
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Emma Willcox

Fort Worth,TX

Summary

Driven professional with a proven track record at Harley Davidson, enhancing online sales through targeted promotions and expert product knowledge. Skilled in tire installation and mounting, coupled with exceptional negotiation abilities, leading to increased customer satisfaction. Demonstrates punctuality and technical acumen, ensuring high-quality vehicle maintenance and service delivery.

Overview

1
1
year of professional experience

Work History

Tire Technician

Discount Tire
09.2023 - 12.2024
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Improved customer satisfaction by providing timely and accurate tire services.

Internet Sales Specialist

Harley Davidson
01.2024 - 05.2024
  • Spearheaded special projects aimed at increasing online sales, such as targeted promotions or website feature enhancements.
  • Developed a comprehensive understanding of the product portfolio to better serve customers'' needs while upselling complementary items when appropriate.
  • Increased customer satisfaction with timely response to inquiries and providing accurate product information.

Education

High School Diploma -

Keller High School
Keller, TX
12.2024

Skills

  • Internet sales
  • Sales Techniques Proficiency
  • Time Management
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Tire Installation

Timeline

Internet Sales Specialist

Harley Davidson
01.2024 - 05.2024

Tire Technician

Discount Tire
09.2023 - 12.2024

High School Diploma -

Keller High School

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Emma Willcox