Emma Wilson

Company Overview: A fine dining restaurant in New Smyrna Beach

• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Taking care of customers and making sure they have a wonderful experience with us while dining
• Organizing/ Scheduling big events and parties
• Making content for Instagram, Facebook, and the Website
• Training new employees
• Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
• Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with returns, refunds and resolving transaction issues.

• Working as a cashier and taking food orders at the Daytona Beach Speedway
• Along with fundraising events for local sport teams, as well as contacting local businesses to sponsor the high schools' athletic program
• Assisted with special events and programs.
• Used strong interpersonal communication skills to convey information to others.