Emma Wiss
Avenue Espresso
Chehalis,WA
2
years of professional experience
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Work History
Barista
1 Year 7 Months- Prepared high-quality espresso beverages with precision and attention to customer preferences.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Assisted customers in menu selection, providing recommendations based on individual tastes and dietary restrictions.
- Operated coffee brewing equipment efficiently, troubleshooting issues to minimize downtime during peak hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
CNA
11 Months- Provided compassionate care to residents, ensuring comfort and safety during daily activities.
- Assisted nursing staff with medical procedures, maintaining a high standard of care delivery.
- Monitored vital signs and reported changes in residents' conditions to senior staff promptly.
- Developed strong relationships with residents, enhancing their emotional well-being and engagement.
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
High School Diploma
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Cash handling
Exceptional customer service
Excellent memory
Timeline
Barista
Avenue Espresso
12.2024 - 07.2026Read More
CNA
Maple Street Manor
01.2024 - 12.2024Read More
Rochester High School
High School Diploma
Read More