Emma Wittrock
Milford,IA
Summary
Professional medical assistant prepared for this role. Experience in patient care, clinical procedures, and administrative tasks is sought after in healthcare settings. Strong focus on team collaboration and achieving results. Reliable and adaptable, with skills in patient communication, phlebotomy, and electronic health records.
Overview
7
7
years of professional experience
Work History
Medical Assistant Intern
UnityPoint Urgent Care Clinic
Cedar Falls, IA
06.2026 - 07.2026
- Performed routine clinical tasks, including blood pressure checks and patient vital sign monitoring.
- Performed strep tests, mono tests, wound care, EKGs, and injections with supervision
- Assisted healthcare providers with patient intake and documentation, enhancing accuracy and efficiency of patient records.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained cleanliness and organization of examination rooms, contributing to safe and efficient patient care environment.
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Coordinated scheduling and management of patient appointments through Epic, facilitating streamlined patient flow.
Ice Cream Server
The Nutty Bar Stand
Arnolds Park, IA
05.2019 - 05.2026
- Provided exceptional customer service, ensuring positive experiences for all patrons.
- Operated the point-of-sale system efficiently, processing transactions accurately and promptly.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Maintained cleanliness and organization of the work area to comply with health standards.
- Trained new staff in serving techniques and safety protocols to improve service quality.
- Collaborated with team members to create new ice cream flavors based on customer feedback for enhanced menu variety.
- Monitored inventory levels, replenishing supplies to avoid stock shortages during peak hours.
- Facilitated delivery operations to ensure timely, accurate distribution of goods during peak hours.
Front Desk Associate
Staybridge Suites Hotel
Ankeny, IA
10.2024 - 04.2025
- Managed front desk operations, ensuring smooth check-in and check-out processes for guests.
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Resolved guest inquiries and complaints promptly, contributing to high customer satisfaction.
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Coordinated room assignments and managed reservation systems to maximize occupancy.
- Processed guest payments, including room deposits and fees, at the front desk.
- Organized front desk area to ensure a professional and welcoming environment for guests.
Education
High School Diploma -
Okoboji High School
Milford, IA05-2023
Medical Assistant Diploma - Medical Assisting
Hawkeye Community College
Waterloo, IA05-2026
Skills
- Vital signs monitoring
- Medical terminology
- Immunization administration
- Phlebotomy proficiency
- Specimen collection
- Immunization administration
- Patient scheduling
- Emergency response readiness
- Basic Life Support, American Heart Association
- Healthcare software navigation
- HIPAA compliance
- Problem-solving capacity
Accomplishments
- Chosen as the student speaker at the class pinning ceremony
- Completed multiple hours volunteering at The Salvation Army
- Completed EMT program at Des Moines Area Community College in Ankeny, IA
- Certified Medical Scribe
Timeline
Medical Assistant Intern
UnityPoint Urgent Care Clinic
06.2026 - 07.2026
Front Desk Associate
Staybridge Suites Hotel
10.2024 - 04.2025
Ice Cream Server
The Nutty Bar Stand
05.2019 - 05.2026
Medical Assistant Diploma - Medical Assisting
Hawkeye Community College
High School Diploma -
Okoboji High School