Emma Wright
Richmond,MI
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Behavior Technician
Inspire Autism
Canton, MI
10.2022 - 08.2024
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Developed individualized treatment plans for each client that included goals and objectives.
- Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
Server/Bartender
The Inn at St Johns
Plymouth, MI
06.2022 - 08.2022
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Busser/Hostess
Orchard Lake Country Club
West Bloomfield, MI
03.2021 - 08.2021
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Conducted regular checks on customer satisfaction levels during meal service.
- Delivered food orders to tables in a timely manner according to company standards.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
Sandwich Maker
SUBWAY®Restaurants
Livonia, MI
01.2020 - 03.2020
- Changed gloves between tasks to ensure sanitation standards were met during preparation processes.
- Operated cash registers, handled money, and provided change when necessary.
- Followed proper procedures for preparing and storing food in accordance with health codes.
- Took orders, prepared foods and processed payments in full-service establishment.
Education
High School Diploma -
Redford Union High School
Redford, MI06-2021
Skills
- Data Collection
- Behavioral Management
- Individualized Education Plans
- Data collection and analysis
- Goal attainment
- Behavior Modification Techniques
- High-volume dining
- Exceptional customer service
Timeline
Behavior Technician
Inspire Autism
10.2022 - 08.2024
Server/Bartender
The Inn at St Johns
06.2022 - 08.2022
Busser/Hostess
Orchard Lake Country Club
03.2021 - 08.2021
Sandwich Maker
SUBWAY®Restaurants
01.2020 - 03.2020
High School Diploma -
Redford Union High School
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