Emma Zahner
Washington,DC
Summary
Proven track record of enhancing customer satisfaction and sales at Wegmans with 4 years of experience through efficient service and upselling. Skilled in bakery equipment and sanitation procedures, with a strong focus on workplace safety. Demonstrated leadership as a Camp Counselor, ensuring camper safety and fostering a positive environment.
Overview
6
6
years of professional experience
Work History
Bakery Employee
Wegmans
02.2019 - Current
- Enhanced customer satisfaction by providing friendly and efficient service.
- Increased sales through upselling products and promotions to customers at the register.
- Participated in regular training sessions to expand knowledge of baking techniques and industry trends, elevating overall skillset within the team setting.
- Streamlined order processing, allowing for quicker fulfillment of customer requests.
Camp Counselor
East Whitland Township
06.2022 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
Bachelor of Science - Nursing
Catholic University of America
Washington, DC05.2027
Skills
- Workplace Safety
- Cleanliness Maintenance
- Sanitation Procedures
- Allergen awareness
- Pastry preparation
- Scheduling flexibility
- Product presentation
- Temperature Monitoring
- Food handling safety
- Bakery equipment knowledge
- Customer Satisfaction
- Punctual and Reliable
Timeline
Camp Counselor
East Whitland Township
06.2022 - 08.2024
Bakery Employee
Wegmans
02.2019 - Current
Bachelor of Science - Nursing
Catholic University of America