Emma Grace Marangos
Ruston,LA
Summary
Experience in working with consumers, Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable, hard-working, and puts full effort into provided responsibilities.
Overview
3
3
years of professional experience
Work History
Barista/Server
Board And Bottle
12.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Barn Worker
Allen Shaw Performance Horses
01.2023 - 05.2023
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Cleaned stalls, pens, and equipment for optimal health of horses.
- Rotated animals between grazing areas to provide enough access to food.
- Observed animals and notified employers of signs of illness.
Horse Trainer
Celine Perry
06.2021 - 08.2022
- Prepared over 12 horses for specific competitions or tasks.
- Maintained clean, neat and hazard-free animal areas to protect individual health and wellbeing.
- Accustomed animals to training team members and established processes with strategic contact and firm but soothing tones.
Education
Interdisciplinary Studies
Louisiana Tech University
Ruston, LA11.2024
High School Diploma -
Zachary High School
Zachary, LA05.2022
Skills
- Decision Making
- Critical Thinking
- Planning and Coordination
- Teamwork and Collaboration
- Flexible and Adaptable
- Customer Service
- Relationship Management
- Hospitality service expertise
- Animal Care
Accomplishments
-Youth (14-18) and Youth Level 1 All-Around High Point Champion for both 2019 and 2020 in the Louisiana Quarter Horse Association
-Reserve Open All Around High Point Champion, LQHA, 2020
-2021 LQHA Sugar Bowl Extravaganza VRH Champion (14-18)
-2020 Dixie National Versatility Ranch Horse Youth Champion
-2020 LQHA Crawfish Classic, Youth All Around Reserve High Point
-2020 MQHA Fall Classic, Youth All Around High Point
-2019 Southern Regional Championships (4H): 2nd Ranch Trail (of 60)
-2018 Southern Regional Championships (4H); 1st Working Cow (of 49)
Volunteer Work
Helped to prepare food at the Episcopal Church for those in need
Wrote cards to cancer patients in hospitals
Helped load 18 wheelers to bring goods to those who were impacted by Hurricane Ida
Helped to repair fences and damaged property due to Hurricane Ida Helped with repair and recovery of homes and businesses after the Flood of 2016
Helped with Santa’s Workshop at Rollins Place to provide gifts to the less fortunate
Donated to multiple food, clothing, and toy drives at the school
I helped with filling potholes outside the Episcopal Church and other renovations over time
I went to help at the Elderly homes multiple times and spent time with them and helped with giving them a church service on Sundays
Adopted and rehabilitated an ex-racehorse
Taken in multiple rescue babies including a lamb, a squirrel, and a bunny and rehabilitated them
Volunteered at multiple kids’ horse camps
Volunteered at the Special Needs Prom
Volunteered to assist in different activities for the Special Needs Kids (eating lunch with them on occasion and walking with them to let them visit the Ag animals)
Served as a Freshman Mentor to incoming freshman
Timeline
Barista/Server
Board And Bottle
12.2023 - Current
Barn Worker
Allen Shaw Performance Horses
01.2023 - 05.2023
Horse Trainer
Celine Perry
06.2021 - 08.2022
Interdisciplinary Studies
Louisiana Tech University
High School Diploma -
Zachary High School
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