Emmah Hilburn-Herrera
Tyler,TX
Summary
A customer-oriented Cosmetologist tailored to specific styles that suit customer requests/preferences in skin, makeup and hair. An innovative beauty specialist, recommending new trends and products based on client interests and needs.
Overview
1
1
year of professional experience
Work History
Hair Salon Receptionist
HeadMasters
Tyler, TX
10.2023 - 01.2024
- Listened closely to customer complaints and responded appropriately to issues.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Offered exceptional service and support to walk-in and scheduled customers.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered phone calls and emails to schedule client appointments.
Student Hairstylist
The Salon Professional Academy
Whitehouse, TX
05.2023 - 01.2024
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Organized sales area and work station to showcase products and boost sales.
- Recorded notes for future reference about customer preferences and services delivered.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Styled hair, makeup and nails for customers for special events and occasions.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Beauty Advisor
Sally Beauty
Tyler, TX
03.2023 - 08.2023
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Recommended specific hair and beauty products to meet individual customer needs.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
Education
Technical Degree - Cosmetology
The Salon Professional Academy
Whitehouse Texas 01.2024
High School Diploma -
Chapel Hill High School
Tyler, TX05.2021
Skills
- Hair Cutting and Trimming
- Scalp Care
- POS Terminal Operation
- Hair Maintenance Expert
- Waxing Services
- Makeup Application
- Men and Women Haircuts
- Highlights and Lowlights
- Razor Cutting
- Nail Treatments
- Acrylic Nail Application
Timeline
Hair Salon Receptionist
HeadMasters
10.2023 - 01.2024
Student Hairstylist
The Salon Professional Academy
05.2023 - 01.2024
Beauty Advisor
Sally Beauty
03.2023 - 08.2023
Technical Degree - Cosmetology
The Salon Professional Academy
High School Diploma -
Chapel Hill High School
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