Summary
Overview
Work History
Education
Skills
Job Objective
Additional Comments
Timeline
Hi, I’m

Emma J. Russell

Las Vegas,NV
Emma J.  Russell

Summary

To achieve a position in the Clerical field, in a progressive, well-established office.

I have experience in Customer Service, for over 20 years. Retail Manager,and data entry clerk. Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2025
years of professional experience

Work History

Wholesale Bargain Center

Sales Clerk

Job overview

  • Duties: Running store, paperwork, Buying Clothes

Susie's Deals

Third Manager

Job overview

  • Duties: Making Bank Deposit
  • Paper work, And Running store
  • Key carrier

GXO Logistics Addidas Warehouse

Warehouse Material Handler
10.2020 - 12.2024

Job overview

  • Located materials and supplies by pulling and verifying items on production orders.
  • Sorted materials for scanning to meet production goals.
  • Operated various types of equipment, such as forklifts and pallet jacks, to safely transport materials throughout the facility.
  • Collaborated with team members to optimize workflow, improving overall warehouse efficiency.

Rainbow Clothing Store

Sales Associate
12.2019 - 10.2020

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Walgreens

Customer Service Associate
04.2003 - 06.2018

Job overview

  • Duties: Mark down team, a part of management, customer service, displays, stocking receiving, training, input, mark downs, transfers, cashier and deposits into co

Factory-2-U

Cashier/Customer Service
10.1996 - 10.2001

Job overview

  • Duties: Mark down team, a part of management, customer service, displays, stocking receiving, training, input, mark downs, transfers, cashier and deposits into co

Dollar Tree

3rd Manager
09.2001 - 03.2002

Job overview

  • Enhanced team performance by implementing effective training programs and coaching techniques.
  • Led successful projects from concept to completion, consistently delivering on time and within budget constraints.
  • Collaborated with cross-functional teams to drive process improvements and achieve company goals.
  • Boosted revenue through strategic marketing initiatives and targeted sales promotions.

Shoe City

Sales Person
01.2001 - 07.2001

Job overview

  • Duties: I worked in the childrens department, stocking merchandise displays, shipping receiving
  • Light janitorial, working my quota for commission

Education

Eisenhower High School
Rialto, CA

High School Diploma
06.1982

University Overview

Skadron College
San Bernardino, CA

Sales and Merchandising Certificate
01.1980

University Overview

Barclay College
San Bernardino, CA

Word Processing
04.1986

University Overview

Skills

  • COMPUTER INPUT
  • CASHIER/CHRG
  • CHK
  • RTNS
  • SCHEDULE/SUPERVISORY
  • C SERVICE
  • SAFE COUNT/DEPOSITS
  • FAX/PHONES/ZEROX

Job Objective

Job Objective
CUSTOMER SERVICE REP, 20 years experience, MANAGER, RETAIL, 10 years experience

Additional Comments

Additional Comments
I am friendly, well rounded, work problems are a challenge. Dependable, dedicated, courteous to others, self-motivated and a quick learner.

Timeline

Warehouse Material Handler
GXO Logistics Addidas Warehouse
10.2020 - 12.2024
Sales Associate
Rainbow Clothing Store
12.2019 - 10.2020
Customer Service Associate
Walgreens
04.2003 - 06.2018
3rd Manager
Dollar Tree
09.2001 - 03.2002
Sales Person
Shoe City
01.2001 - 07.2001
Cashier/Customer Service
Factory-2-U
10.1996 - 10.2001
Eisenhower High School
High School Diploma
Skadron College
Sales and Merchandising Certificate
Barclay College
Word Processing
Sales Clerk
Wholesale Bargain Center
Third Manager
Susie's Deals
Emma J. Russell