EmmaJo Jones
Billings,MT
Summary
Dynamic professional with a strong background in customer service and quality assurance. A proven ability to enhance client satisfaction through effective communication and problem-solving. Skilled in safety compliance and inventory management, consistently maintaining high standards and a welcoming environment. Committed to delivering exceptional results in every task.
Overview
2
2
years of professional experience
Work History
Car Detailer
Auto Auction of Montana
Billings, MT
09.2024 - Current
- Prepared auction and dealership vehicles to meet high cleanliness standards, ensuring they appeared brand new.
- Preserved detailed records of all services performed on each vehicle.
- Maintained cleanliness and presentation of the stockroom, and organized chemical racks by size, style, and color for easier access for employees.
- Adhered to safety protocols and guidelines to prevent damage to vehicles and personal injury.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
Carpenter Apprentice
Big J's Construction
Billings , MT
04.2025 - 09.2025
- Updated floorboards, toilets, sinks, cabinets, doors, and carpets to enhance structural stability and aesthetics.
- Inspected finished products for compliance with quality standards and dimensional accuracy.
- Engaged clients to address modifications and ensure satisfaction with completed work.
- Followed OSHA and corporate safety regulations and procedures.
- Maintained clean job sites daily, removing debris after each task completion.
Customer Service Representative
Party America Acworth
Billings, MT
04.2023 - 03.2024
- Resolved inquiries and issues through exceptional phone support.
- Maintained full inventory levels to meet customer needs efficiently.
- Ensured store readiness by stocking items over 50 pounds for accessibility.
- Facilitated timely issue resolution to enhance customer satisfaction through effective communication.
- Maintained cleanliness of store to ensure a welcoming environment.
Education
High School Diploma -
Skyview Highschool
Billings, MT06-2023
Skills
- Safety compliance
- Quality assurance
- Inventory management
- Time management
- Attention to detail
- Relationship building
- Customer service
- Effective communication
- Team collaboration
- Problem-solving
Timeline
Carpenter Apprentice
Big J's Construction
04.2025 - 09.2025
Car Detailer
Auto Auction of Montana
09.2024 - Current
Customer Service Representative
Party America Acworth
04.2023 - 03.2024
High School Diploma -
Skyview Highschool
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