Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Emmalee Duncan

Alanson

Summary

Dynamic hospitality professional with extensive experience at The Beacon Bistro, excelling in communication and customer service. Proven ability to manage time effectively while crafting custom cocktails and resolving conflicts. Recognized for maintaining high standards in food safety and enhancing guest experiences through attentive interaction and professionalism.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender/Waitress

The Beacon Bistro
Petoskey
09.2022 - Current
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Effectively multitasked within fast-paced environment.

Pastry Chef

Crooked Tree Breadworks
Petoskey
06.2019 - Current
  • Ensured proper storage of products to prevent spoilage or contamination.
  • Managed time efficiently to produce high-quality goods within tight deadlines.
  • Measured and weighed ingredients to prepare dough for recipes.

Waitress

The Terrace Inn
Petoskey
05.2023 - 08.2023
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Hostess/Prep-Cook

Duffy's Garage and Grill
Petoskey
07.2020 - 08.2023
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
  • Answered telephone to provide dining information and take reservations.
  • Made meals in accordance with company standards and requirements.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.

Busser/Hostess

Christopher's Cafe
Indian River
05.2018 - 07.2020
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Engaged with guests in a polite and friendly manner to enhance the dining experience.
  • Wiped down and cleaned chairs, booths, and highchairs.

Education

Bachelor of Science - Biology/Pre-Med

Ferris State University
Big Rapids, MI
05-2027

Associate of Science - Science

North Central Michigan College
Petoskey, MI
05-2024

High School Diploma -

Inland Lakes High School
Indian River, MI
05-2022

Skills

  • Communication skills
  • Time management
  • Customer service
  • Memory retention
  • Professional attitude
  • Patient interaction

Affiliations

  • North Central Michigan College: Cross Country 2023-2024
  • Ferris State University: Cross Country/Track and Field 2024-2027
  • Ferris State University: Pre-Med Club Member

Accomplishments

  • NJCAA Coaches Association All-American Honors 2024
  • NCMC 2024 Female Athlete of the Year
  • MCCAA All Academic Honors 2023-2024

Certification

  • TAM (Techniques of Alcohol Management) 2022

Timeline

Waitress

The Terrace Inn
05.2023 - 08.2023

Bartender/Waitress

The Beacon Bistro
09.2022 - Current

Hostess/Prep-Cook

Duffy's Garage and Grill
07.2020 - 08.2023

Pastry Chef

Crooked Tree Breadworks
06.2019 - Current

Busser/Hostess

Christopher's Cafe
05.2018 - 07.2020

Bachelor of Science - Biology/Pre-Med

Ferris State University

Associate of Science - Science

North Central Michigan College

High School Diploma -

Inland Lakes High School

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