Summary
Overview
Work History
Education
Skills
Timeline
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Emmalee Ellegood

Paducah,KY

Summary

Proven professional with a robust background in customer service and cash management, notably at Lowes Home Improvement. Excelled in enhancing customer satisfaction through exceptional service and accurate transaction processing. Demonstrated strong decision-making aptitude and team collaboration, significantly improving operational efficiency. Skilled in sales transactions and fostering customer relations, I bring reliability and a commitment to excellence.

Overview

4
4
years of professional experience

Work History

Cashier

Lowes Home Improvment
Paducah, KY
09.2024 - Current
  • Maintained work area and kept cash drawer organized.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Answered customer questions and provided store information.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Welcomed customers, offering assistance to help find store items.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Collected payments and provided accurate change.

Cash Officer

Lowes Home Improvment
Murray, KY
10.2022 - 09.2024
  • Conducted regular audits of cash drawers to ensure compliance with company policies and procedures.
  • Monitored cash handling activities to ensure adherence to internal control procedures.
  • Prepared bank deposits in accordance with established procedures.
  • Processed incoming payments, including checks and electronic fund transfers.
  • Analyzed data from various sources such as sales reports, accounts receivable records.

Server

Harneds Drive-In
Paducah, KY
08.2020 - 08.2022
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Delivered food orders promptly and courteously.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Trained new employees to perform duties.
  • Provided exceptional service to high volume of daily customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Education

High School Diploma -

McCracken County High School
Paducah, KY
05-2022

Skills

  • Sales transactions
  • Decision making aptitude
  • Drawer balancing
  • Returns processing
  • Reports and documents
  • Sales expertise
  • Time management skills
  • Team collaboration
  • Customer relations
  • Reliability and punctuality
  • Work ethic and integrity
  • Hospitality and accommodation

Timeline

Cashier

Lowes Home Improvment
09.2024 - Current

Cash Officer

Lowes Home Improvment
10.2022 - 09.2024

Server

Harneds Drive-In
08.2020 - 08.2022

High School Diploma -

McCracken County High School

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Emmalee Ellegood