Open To Work
Barbara Ann Sosmena
Winchester,OR
Summary
Detail-oriented cashier with over 10 years of experience in processing transactions and managing cash flow. Known for adaptability and strong conflict resolution skills, consistently ensuring a positive customer experience and operational efficiency.
Overview
54
54
years of professional experience
Work History
Cashier
Home Depot
Roseburg
08.2022 - 09.2025
- Processed customer transactions at checkout stations, ensuring timely service.
- Assisted customers with product inquiries and store navigation to enhance shopping experience.
- Managed cash register operations, maintaining accurate cash flow and minimizing discrepancies.
Cashier
Walgreens
Roseburg
09.2014 - 09.2022
- Processed customer transactions at checkout stations, ensuring quick and accurate service.
- Assisted customers with product inquiries and navigation, enhancing their shopping experience.
- Managed cash register operations, maintaining accurate cash flow and ensuring a balanced register.
Customer Service Representative
Etihad Airways Head Office
Abu Dhabi
12.2007 - 06.2013
- Resolved customer inquiries through various communication channels.
- Addressed passenger complaints with empathy and professionalism.
- Adjusted bills and processed refunds to address customers' service or billing complaints.
- Maintained detailed records of customer interactions and inquiries for future reference.
- Engaged customers in conversations to identify needs, resolve issues, and provide product information.
- Resolved customer complaints promptly and efficiently.
- Provided exceptional customer service to ensure customer satisfaction.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Owner/Operator
Barb Rimmele's Household Assistance Services
St Louis
08.1999 - 12.2007
- Managed daily operations of household assistance services for diverse client needs.
- Developed customized service plans to meet individual client requirements effectively.
- Coordinated schedules for caregivers to optimize service coverage and efficiency.
- Resolved client inquiries and issues to foster positive relationships.
- Implemented procedures to enhance operational workflows and service reliability.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Built long-term customer relationships by delivering exceptional service and swiftly addressing concerns.
- Reviewed financial performance weekly to uphold fiscal responsibility.
- Set pricing structures according to market analytics and emerging trends.
- Observed safety protocols and driving laws to maximize road and personnel safety.
- Maintained detailed records and driver's logs for compliance with regulations and corporate policies.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Nun
Daughters of St. Paul
Boston
06.1971 - 09.1998
- Facilitated weekly Bible study sessions, prayer services, and other religious activities to foster community and spiritual growth.
- Provided pastoral care to individuals seeking comfort or advice regarding personal matters.
- Provided pastoral care and support to individuals facing challenges in their lives.
- Collaborated with area churches on mission projects that served those in need throughout the region.
- Researched potential locations for short-term mission trips based on needs identified through research.
- Assessed church programs and recommended enhancements based on participant feedback to improve engagement.
- Created educational materials related to scripture and theology for use by church staff and volunteers.
- Recorded and tracked donations from multiple platforms to ensure accurate financial reporting.
Education
Bachelor of Arts - Digital Communications And Media
St. Paul House of Studies
Boston, MA06-1981
Skills
- Point of sale technology
- Point-of-sale system
- POS systems
- Point of sale operations
- Work ethic and integrity
- Sales transactions
- Cash handling and management
- Cash management
- Drawer balancing
- Payment handling
- Refund processing
- Payment recording
- Payment retrieval
- Inventory management
- Sales support
- Customer relations
- Customer service
- Customer assistance
- Customer relations
- Loyalty program promotion
- Sales promotions
- Hospitality services
- Sanitation practices
- Order verification
- Gift card handling
- Regulatory compliance
- Effective communication
- Team collaboration
- Conflict resolution
- Attention to detail
- Time management
- Adaptability
- Problem solving
- Complex Problem-solving
- Dependability and reliability
- Work ethic and integrity
- Reliability and punctuality
- Data entry
- Patience and empathy
- Cash handling and management
- Daily reporting
- POS systems
- Cash handling
- Reliability and punctuality
- Data entry
- Order verification
- Sales transactions
- Sanitation practices
- Receipt handling
Languages
English
Professional
Spanish
Professional
Italian
Professional
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$20/hr - $1000/hrTimeline
Cashier
Home Depot
08.2022 - 09.2025
Cashier
Walgreens
09.2014 - 09.2022
Customer Service Representative
Etihad Airways Head Office
12.2007 - 06.2013
Owner/Operator
Barb Rimmele's Household Assistance Services
08.1999 - 12.2007
Nun
Daughters of St. Paul
06.1971 - 09.1998
Bachelor of Arts - Digital Communications And Media
St. Paul House of Studies