Emmalee Landry
Island Falls,ME
Summary
Cosmetology student with extensive training in beauty treatments and client-focused service. Proven ability to create customized beauty plans that meet individual client needs. Known for effective collaboration with team members and adaptability in dynamic environments, specializing in hairstyling and lash extensions.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
TJmaxx
10.2024 - 05.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Greeted customers and provided outstanding customer service.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
Assistant Bookkeeper
K&T Fire Equipment
06.2023 - 06.2024
- Filed invoices with processed checks to maintain orderly accounting filing system.
- Assisted bookkeepers in providing support documentation required for audits.
- Supported the bookkeeper with payroll processing, ensuring accurate employee compensation.
- Obtained revenue and paid invoices by verifying and completing payable and receivable transactions.
- Enhanced overall financial organization by maintaining a well-organized filing system for important documents.
- Matched purchase orders with invoices and recorded necessary information.
Counter/Cook
Birch Point Campground
08.2021 - 05.2023
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
- Professionally answered telephones and responded to customer inquiries.
- Managed high volumes of incoming calls while maintaining attention to detail at the counter during busy periods.
Education
Certificate - Cosmetology
Capilo School of Hair Design
Augusta, ME06-2025
High school diploma -
Southern Aroostook Community School
Dyer Brook, ME06.2024
Skills
- Customer service
- Hair Cutting
- Reliability and punctuality
- Blonding
- Problem-solving
- Hair Color
- Retail sales
- Hair Styling
- Conflict resolution
- Waxing
- Product knowledge
- Lash Extensions
Timeline
Retail Sales Associate
TJmaxx
10.2024 - 05.2025
Assistant Bookkeeper
K&T Fire Equipment
06.2023 - 06.2024
Counter/Cook
Birch Point Campground
08.2021 - 05.2023
High school diploma -
Southern Aroostook Community School
Certificate - Cosmetology
Capilo School of Hair Design
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