Emmalee lyman
Albany,OR
Summary
I'm very outgoing and willing to work with others to make a happy and good flowing work environment. I am accustomed to quick thinking and problem solving while being under pressure. Great memory skills to keep regular customers coming in and happy. Used to early hours and flexibility
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
The Human Bean
Albany, OR
01.2021 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks, memorized many drinks to have regular customers
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Controlled line and crowd with quick, efficient service.
- Handled an upwards of $1,000
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Server/Expo
Frankie's
Albany , OR
03.2019 - 07.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Memorized menus, drinks, and tables
Education
High School Diploma -
West Albany High School
Albany, OR03.2020
Skills
- Excellent with kids
- Quick learner
- Excellent communication
- Outgoing
- Good with customers
- Time management skills
- Taking care of freight shipments
- Training new employee's
Affiliations
As well as attending high school I participated in varsity cheerleading for two years
Certification
Food handlers license
Olcc license
Timeline
Barista
The Human Bean
01.2021 - Current
Server/Expo
Frankie's
03.2019 - 07.2020
High School Diploma -
West Albany High School
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