Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Ceramics, traveling
Timeline
Generic

Mikayla Morehead

Sacramento,CA

Summary

People-loving and cheerful person who has extensive experience in the service industry. Has worked as a cashier, barista, physical aid, backstage crew member, physical therapy assistant, child therapy assistant, resident advisor, and animal caretaker.

I graduated from California Baptist University with a degree in Art Therapy Studies.

I recently returned from a 6 month volunteer internship in South Asia. I worked with underprivileged women as they learned practical skills and textile skills. I also managed social media marketing, helped with online events, and organized art making events for women.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier/Barista

Coffee Bean & Tea Leaf
01.2023 - 05.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Freshman Class Leader

California Baptist University
08.2022 - 12.2022
  • Taught an engaging lecture to 45 freshman students
  • Was responsible for meeting with students and helping them with the class
  • Organized and planned events for students
  • Worked as a part of a team
  • Connected with and provided community for freshman students.
  • Achieved higher student participation by incorporating interactive activities and group projects in the curriculum.

Resident Advisor

California Baptist University
08.2020 - 05.2022
  • Oversaw up to 40 residents.
  • Managed conflict resolution
  • Responded to emergencies
  • Inspected facilities and managed facility issues
  • Connected students with resources
  • Enforced policies
  • Fostered meaningful relationships
  • Planned and lead events.
  • Improved community engagement through the organization of social events and activities for residents.

Team Member

Jumpin n' Jammin
01.2019 - 08.2019
  • Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality
  • Cleaned and sanitized work areas
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked
  • Provided assistance with purchases, locating items and signing up for rewards programs
  • Helped customers find specific products, answering questions and offering advice
  • Monitored children's activity.

Cashier and Barista

Yuerka Café
10.2018 - 08.2019
  • Provided customers with payment information and processed credit card payments and cash transactions
  • Accepted cash, check, credit and debit payments in an accurate and efficient manner
  • Displayed and restocked merchandise in an appealing manner
  • Processed all transactions efficiently and timely
  • Provided professional and courteous service at all times
  • Maintained clean, tidy and organized checkout areas
  • Customer service
  • Cleaned and sanitized work areas, utensils and equipment
  • Provided customers with product details such as coffee blends and preparation descriptions
  • Maintained calm demeanor during high-volume periods and special events
  • Greeted guests with a pleasant smile and superior customer service
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas
  • Adhered to recipe and presentation standards for specialty coffee drinks
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties

Childcare Assistant

Serenity Foster Care
01.2017 - 01.2018
  • Read stories to the children and taught them painting, drawing and crafts
  • Supported children's emotional and social development by adapting communication tactics for differing client needs
  • Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play
  • Disciplined children and recommended other measures to correct behavior
  • Maintained developmentally appropriate environment
  • Incorporated music and art activities to encourage creativity and expression
  • Communicated with children's parents and guardians about daily activities, behaviors and problems
  • Created an infant area, toddler area and preschool area of play within the daycare.
  • Boosted children''s cognitive development with age-appropriate educational games and activities.
  • Enhanced children''s social skills by organizing group activities and fostering positive interactions.

Education

Bachelor of Arts - Art Therapy

California Baptist University
Riverside, CA
12.2022

High School Diploma -

Biola Private School
La Mirada, CA
06.2018

Skills

  • Excellent customer service
  • Cashiering
  • Excellent with kids
  • Client-focused
  • Computer proficient
  • Creative
  • Strong communication skills
  • Cheerful and energetic
  • Experienced in working in a team
  • Cross-Cultural experience
  • Strong interpersonal skills

Accomplishments

  • Presidential award for 100 hours of volunteer service.
  • Researched, created, and presented a basic awareness training for anti-human trafficking in South Asia.

Certification

California Food Handler's License, 10/01/2021

Awards

  • Has received a presidential award for 100 hours of volunteer service and have since then completed more hours.
  • Provost List at California Baptist University.

Ceramics, traveling

I am passionate about working with my hands and teaching others about the therapeutic benefits of art that involves the body. When I traveled to South Asia I learned textile skills and was able to learn about the benefits of fabric making, sewing, and crafting.

Timeline

Cashier/Barista

Coffee Bean & Tea Leaf
01.2023 - 05.2023

Freshman Class Leader

California Baptist University
08.2022 - 12.2022

Resident Advisor

California Baptist University
08.2020 - 05.2022

Team Member

Jumpin n' Jammin
01.2019 - 08.2019

Cashier and Barista

Yuerka Café
10.2018 - 08.2019

Childcare Assistant

Serenity Foster Care
01.2017 - 01.2018

Bachelor of Arts - Art Therapy

California Baptist University

High School Diploma -

Biola Private School
Mikayla Morehead