Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Sephora At Kohls
09.2022 - 01.2023
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Maintained counter and display areas for cleanliness and organization.
Identified skin and hair needs of customers to provide assistance in choosing best products.
Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Arranged merchandise to present visually appealing displays and attract clientele.
Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Trained new staff in product knowledge and customer service protocols.
Shift Manager
McDonald's
08.2019 - 09.2022
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Supervised employees and oversaw quality compliance with company standards for food and services.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Excelled in every store position and regularly backed up front-line staff.
Scheduled staff to establish adequate coverage during peak business hours.
Monitored daily and weekly key performance indicators to maintain on-track status.