Emmalee Parker
El Cajon,CA
Summary
Driven and customer-focused retail professional with 4 years of experience in fast-paced retail environments. Proven success as a Retail Sales Associate, Team Member, and Merchandise Sales Associate, consistently delivering top-tier customer service, boosting sales, and maintaining organized. Strong team player with excellent communication skills, a keen eye for detail, and the ability to thrive under pressure. Committed to creating positive experiences and exceeding performance targets.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
San Diego Zoo
05.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Merchandise Associate
TJ Maxx, TJX Companies
09.2023 - 05.2024
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Collaborate with team members to meet store goals and ensure efficient daily operations
- Provide exceptional customer service by greeting shoppers, answering product questions, and resolving concerns
- Maintain cleanliness and organization of work areas, fitting rooms, and stockrooms
Crew Member
Raising Cane's
04.2022 - 03.2023
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Diploma in Professional Pastry Arts - Pastry Arts Chef
Auguste Escoffier School of Culinary Arts
02-2026
High School Diploma -
Monte Vista High School
Spring Valley, CA06-2023
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Goal driven
Timeline
Retail Sales Associate
San Diego Zoo
05.2024 - Current
Merchandise Associate
TJ Maxx, TJX Companies
09.2023 - 05.2024
Crew Member
Raising Cane's
04.2022 - 03.2023
Diploma in Professional Pastry Arts - Pastry Arts Chef
Auguste Escoffier School of Culinary Arts
High School Diploma -
Monte Vista High School
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