Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emmalyn Cooper

Charlotte,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Package Handler

Fedex Ground
09.2019 - Current
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.

Volunteer

Atrium Healthcare
01.2016 - 09.2018
  • Improved patient comfort by providing compassionate companionship and engaging in meaningful conversations.
  • Assisted healthcare professionals in delivering quality care by efficiently completing assigned tasks and maintaining a clean environment.
  • Contributed to a positive patient experience by actively listening to concerns and promptly addressing their needs.
  • Supported hospital staff in maintaining accurate records by effectively documenting patient information and updating medical charts.
  • Facilitated smooth patient transitions between departments by coordinating transportation and ensuring clear communication among healthcare providers.
  • Increased efficiency in the workplace by organizing supplies, restocking inventory, and maintaining cleanliness in common areas.
  • Prevented the spread of infections by meticulously following hand hygiene protocols, proper PPE usage, and other safety guidelines.
  • Scanning patients documents and filing them alphabetical order.
  • Answering phones and giving the right data to whomever it may concern such as scheduling appointments for patients.

Substitute Teacher

Roselle Park Board Of Education
01.2011 - 01.2016
  • Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
  • Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
  • Contributed to school-wide improvements in standardized test scores by aligning lesson plans with curriculum standards and objectives.
  • Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
  • Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.

Medical Secretary

Meredith Stempel MD Office
01.2005 - 01.2006
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing calendars for multiple physicians.
  • Streamlined office communications by promptly answering phone calls, routing messages, and providing accurate information to patients.
  • Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members.
  • Boosted patient retention by providing exceptional customer service and building rapport with each individual.
  • Supported physicians in delivering optimal care by accurately transcribing medical orders and maintaining up-to-date documentation.
  • Reduced wait times for patients by effectively coordinating lab tests, imaging studies, and consultations with other healthcare providers.
  • Improved billing processes by diligently verifying insurance coverage, submitting claims, and following up on unpaid balances.

Education

Master of Science - Heath Administration

University Of Phoenix
Phoenix
09.2018

Bachelor of Arts - Mass Communications/Journalism

Shaw University
Raleigh
05.2009

High School Diploma -

Harding University High School
Charlotte
06.2002

Skills

  • Shipping Documentation
  • Product Packing
  • Truck Loading
  • Loading and Unloading
  • Package Unloading
  • Packing Boxes
  • Organizational Skills
  • Package Scanning
  • Sorting Packages

Certification

Titanium Certificate of Recognition January 25th, 2019-January 25th, 2072 given by James Rushing Of Fedex Ground P282 in Charlotte NC


Barack Obama's President Volunteer Service 2016

Timeline

Package Handler

Fedex Ground
09.2019 - Current

Volunteer

Atrium Healthcare
01.2016 - 09.2018

Substitute Teacher

Roselle Park Board Of Education
01.2011 - 01.2016

Medical Secretary

Meredith Stempel MD Office
01.2005 - 01.2006

Master of Science - Heath Administration

University Of Phoenix

Bachelor of Arts - Mass Communications/Journalism

Shaw University

High School Diploma -

Harding University High School

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Emmalyn Cooper