E'Mmani Jones
Cleveland,OH
Summary
Resourceful and experienced Program Coordinator known for high productivity and efficient task completion. Skilled in project management, team leadership, and strategic planning. Excel at communication, problem-solving, and adaptability, ensuring seamless program execution and positive outcomes.
Overview
3
3
years of professional experience
Work History
Administrative Program Coordinator
Cleveland Clinic Main Campus
Cleveland, OH
07.2023 - Current
- Led or coordinated multiple projects and policy initiatives with guidance from Director.
- Maintained accuracy and efficiency of databases.
- Develops scorecards and milestones to track progress.
- Analyzes project improvement and progress.
- Reports discrepancies and variances.
- Coordinates project prioritization and assists with policy and initiative implementation.
- Assists with scheduling, coordination, preparation and communication of meetings.
- Attends meetings and records key outcomes.
- Supports all office administrative functions.
- Develops and maintains updates.
Patient Service Specialist
Cleveland Clinic Main Campus
Cleveland, OH
07.2021 - 07.2023
- Performed administrative tasks such as filing, faxing documents, copying materials, and other clerical duties as needed.
- Greeted patients upon arrival and verified patient information.
- Ensured compliance with HIPAA regulations when handling confidential patient information.
- Utilized hospital epic systems to update patient records, ensuring accuracy and completeness.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Prepared daily reports on registration activities, highlighting areas for improvement.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Answered incoming calls and responded to inquiries in a timely manner.
Education
Bachelor of Health Science - Health Administration
Bowling Green State University
Bowling Green, OH05-2021
Skills
Epic Systems
Communication
Team Collaboration
Problem Solving
Leadership
Organization
Management
Adaptability
Timeline
Administrative Program Coordinator
Cleveland Clinic Main Campus
07.2023 - Current
Patient Service Specialist
Cleveland Clinic Main Campus
07.2021 - 07.2023
Bachelor of Health Science - Health Administration
Bowling Green State University
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