Susan Renee Jackson
Ocala,FL
Summary
I am a conscientious Certified Occupational Therapy Assistant with over 20 years of experience working with patients of all ages and varied diagnoses. I have a proven knowledge of clinical services, continuity of care, and integrated service delivery. My significant experience, along with my strong interpersonal skills and motivation, will afford me success in filing a COTA position with your company.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Administrative Program Coordinator
Cleveland Clinic
11.2021 - 09.2023
- Liaison between Martin County residents and the services provided within the county and medical services provided with the Cleveland Clinic Health System
- Office Manager for Maternal Child Outpatient and Home Health Services. Maintained office records, to include: schedules of outpatient/inpatient/home health services, ensuring medical & JCAHO standards were maintained; auditing; and invoicing
- Provided administrative and logistical support to unit director/manager, physicians and staff as needed to ensure optimal patient care and satisfaction
Certified Occupational Therapy Assistant
VNA
11.2018 - 01.2022
- Provided direct occupational therapy services in the home heath setting, to include patients with ortho, neuro, and medical diagnoses
- Participated in interdisciplinary team conferences to prevent medical decline, (re)hospitalization and to ensure optimal patient outcomes
- Utilized Point of Care documentation system
Certified Occupational Therapy Assistant
Encompass Home Health
10.2019 - 09.2020
- Provided direct occupational therapy services in the home heath setting, to include patients with ortho, neuro, and medical diagnoses
- Participated in interdisciplinary team conferences to prevent medical decline, (re)hospitalization and to ensure optimal patient outcomes
- Utilized Point of Care documentation system
Certified Occupational Therapy Assistant
Cleveland Clinic, Martin Health
09.1997 - 11.2021
- Provided direct occupational therapy services in the acute care hospital, outpatient and sub-acute settings
- Member of the Rehab PRIME Team, a system that recognized and promoted professional development
- Provided community education and marketing events related to rehab services
- Utilized EPIC electronic medical record documentation system
Education
Associate of Science - Occupational Therapy Assisting
Yakima Valley Community College
Yakima, WAAssociate of Arts - Liberal Arts And General Studies
Spokane Falls Community College
Spokane, WASkills
- Point of Care, EPIC and Therapy Source documentation
- Marketing of medical services
- Formal and Informal Patient/Family Education
- Multidisciplinary team collaboration
- Patient-focused care
Certification
- COTA - Certified Occupational Therapy Assistant
- BLS
Timeline
Administrative Program Coordinator
Cleveland Clinic
11.2021 - 09.2023
Certified Occupational Therapy Assistant
Encompass Home Health
10.2019 - 09.2020
Certified Occupational Therapy Assistant
VNA
11.2018 - 01.2022
Certified Occupational Therapy Assistant
Cleveland Clinic, Martin Health
09.1997 - 11.2021
Associate of Science - Occupational Therapy Assisting
Yakima Valley Community College
Associate of Arts - Liberal Arts And General Studies
Spokane Falls Community College
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