Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
AssistantManager

Emmanuel Addo

The Bronx,NY

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Vodacom Assistant

Vodacom South Africa
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Trained and supervised employees on office policies and procedures.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Ordered and distributed office supplies while adhering to fixed office budget.
  • Updated database of contacts and resources for company-wide distribution.

Security Officer

Concrete Shop
04.2022 - 05.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Reported suspicious activities and persons to law enforcement.
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Wrote detailed reports of all security breaches and investigations.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Professional Barber

Embelleze. Brazil
06.2020 - 08.2022
  • Kept shop neat, professional and welcoming to guests of different backgrounds.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Completed quality haircuts and styling for men, women and children.
  • Operated clippers and shears to create customized looks.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Tracked changing trends for men, teens and boys to best serve core clientele.
  • Managed business customer service, responding to requests and concerns promptly.
  • Styled hair according to customer preferences.
  • Monitored inventory and availability of supplies, tools and products to minimize delays.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Maintained regular client list and successfully handled walk-in customers.
  • Consistently received positive performance reviews from guests.

Mounter

Maprelux Restores
03.2016 - 07.2021

Mounting capacitor with ignitor

Assisting in Mounting bulbs for Street Lights

Loading and offloading Newly mounted Bulbs(streetlight and home appliance)

Distributing to other companies

Education

Hair Cut

Embelleze São Paulo
São Paulo, Brazil
06.2021

General Arts

St John's School Secondi
Sekondi Takoradi (Ghana)
05.2012

Skills

  • Email Correspondence
  • Support Services
  • Billing and Coding
  • Verbal and Written Communication

Certification

Diploma in haircuts

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual
Twi
Native or Bilingual
Fanti
Native or Bilingual
Spanish
Elementary

Timeline

Security Officer

Concrete Shop
04.2022 - 05.2023

Professional Barber

Embelleze. Brazil
06.2020 - 08.2022

Mounter

Maprelux Restores
03.2016 - 07.2021

Vodacom Assistant

Vodacom South Africa

Hair Cut

Embelleze São Paulo

General Arts

St John's School Secondi
Emmanuel Addo