EMMANUEL ADEPOYIGI
Summary
Skilled business optimizer with close to a decade of experience, versatile in leading operations and enhancing revenue. Bringing expertise in technological innovation, client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in optimizing company objectives.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Consultant, IT & Business Development
Made Appliance Outlet
08.2023 - Current
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
IT Administrator & Forklift Operator
TOC Logistics
01.2023 - 07.2023
- Diagnosed and resolved hardware and software issues.
- Planned and implemented upgrades to system hardware and software.
- Operated forklift in compliance with WHMIS guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Improved overall network efficiency by implementing system upgrades, optimizing server settings, and troubleshooting issues.
IT Support Specialist
Indigo Books & Music
10.2022 - 01.2023
- Created help desk tickets, troubleshot and resolved desktop issues.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Determined hardware and network system issues using proactive troubleshooting techniques.
IT Support Consultant
Telval Solutions Inc
02.2022 - 09.2022
- Used ticketing systems to manage and process support actions and requests.
- Documented support interactions for future reference.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
IT Infrastructure and Automation Manager
National eGovernment Strategies Limited
07.2020 - 01.2022
- Evaluated new product releases, add-on applications and supporting trends to improve and optimize marketing team performance.
- Built and deployed programs to maintain database organization and integrity.
- Maintained metric reports for marketing automation and campaign outputs to measure business impact.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
IT Senior Manager
Longbridge Technologies Limited
06.2018 - 07.2020
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
Network Support Engineer
Wawooh
06.2017 - 05.2018
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Supported users in setup and configuration of wireless bridge networks.
Education
Post Graduate Diploma - Logistics And Supply Chain Management
Canadian College of Business, Science & Technology
Toronto, ON09.2024
Post Graduate Diploma - Microsoft.NET Technology Specialist
IBT College
Toronto, ON03.2023
Bachelor of Science - Psychology
University of Ibadan
Ibadan, OY12.2016
Skills
- Mobile and Web software deployment
- Cyber-Security and Network Design
- Project Management
- VoIP Systems Management
- ITIL Framework Understanding
- VPN Implementation Experience
- Customer Support and Service
- Virtualization Technologies Knowledge
- Load Balancing Techniques
- Wide Area Network Skills
- Technical infrastructure upgrades
- Network Performance Optimization
- Forklift Operation and Maintenance
- Logistics and Supply Chain Management
Accomplishments
- Exceeded quarterly objectives by as much 30% on a regular basis.
- Brought in over 500 new customers in Q4 2023, with a total value of exceeding 1 million dollars EBITDA.
- Devised 3 successful new programs focused on Online Marketing and Organic Conversion.
Certification
- NIM - Certified Project Manager
- Certificate - Workplace Hazardous Materials Information System (WHMIS)
- ICSI | CNSS - Certified Network Security Specialist
- Google - Digital Marketing Certification
- Free Code Camp - Responsive Web Design
- License - Certified Forklift Operator
- Sophos - Certified Sales Consultant
- Sophos - MSP Certification
Timeline
Consultant, IT & Business Development
Made Appliance Outlet
08.2023 - Current
IT Administrator & Forklift Operator
TOC Logistics
01.2023 - 07.2023
IT Support Specialist
Indigo Books & Music
10.2022 - 01.2023
IT Support Consultant
Telval Solutions Inc
02.2022 - 09.2022
IT Infrastructure and Automation Manager
National eGovernment Strategies Limited
07.2020 - 01.2022
IT Senior Manager
Longbridge Technologies Limited
06.2018 - 07.2020
Network Support Engineer
Wawooh
06.2017 - 05.2018
Post Graduate Diploma - Logistics And Supply Chain Management
Canadian College of Business, Science & Technology
Post Graduate Diploma - Microsoft.NET Technology Specialist
IBT College
Bachelor of Science - Psychology
University of Ibadan
- NIM - Certified Project Manager
- Certificate - Workplace Hazardous Materials Information System (WHMIS)
- ICSI | CNSS - Certified Network Security Specialist
- Google - Digital Marketing Certification
- Free Code Camp - Responsive Web Design
- License - Certified Forklift Operator
- Sophos - Certified Sales Consultant
- Sophos - MSP Certification
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