Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
Work History
Senior Operations Manager
GCB Services
05.2021 - Current
Provided leadership for continual management and employee training initiatives.
Managed employee-related issues encompassing labor, turnover and diversity.
Oversaw staff and sub-contractor performance review assessments.
Prepared documents for internal and external audits.
Optimized costs to contribute to productivity, cost development and proficiency of central fulfillment operations.
Oversaw workforce management planning, volume predictions and capacity planning.
Allocated resources to planned programs according to business objectives.
Capacity Manager
GCB Services
08.2017 - 04.2021
Diagnosed network problems involving combination of hardware, software, power and communications issues.
Technically supported project planning team for development and implementation of proposals and solutions to address hardware and software problems and network emergencies.
Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.
Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure or destruction.
Operations Manager
Shell Gas
06.2014 - 01.2016
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Identified and resolved unauthorized, unsafe or ineffective practices.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Devised processes to boost long-term business success and increase profit levels.
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Education
Bachelor of Science -
FUTA University of Technology
LAGOS, NIGERIA
08.2015
Skills
Social Commerce
Litigation Support
5S Principles
Event Planning and Coordination
Operational Efficiency and Safety
Goal Attainment
Operational Logistics
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Operations Manager
GCB Services
05.2021 - Current
Capacity Manager
GCB Services
08.2017 - 04.2021
Operations Manager
Shell Gas
06.2014 - 01.2016
Bachelor of Science -
FUTA University of Technology
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