Emmanuel Ampaw
Fairfax,VA
Summary
Proven to enhance customer satisfaction and team efficiency at Chick-fil-A, I bring a strong work ethic and a team player attitude to the table. Skilled in decision-making and maintaining professional appearance, I excel in fast-paced environments, significantly contributing to positive dining experiences and operational success. Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Chick-fil-A
08.2021 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Busser
Chuy's Tex-Mex Restaurant
11.2020 - 05.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
Bachelor of Science - Criminal Justice
Old Dominion University
Norfolk, VA06.2026
Skills
- Strong Work Ethic
- Team player attitude
- Positive demeanor
- Phone Etiquette
- Professional Appearance
- Decision-Making
Timeline
Front of House Employee
Chick-fil-A
08.2021 - Current
Busser
Chuy's Tex-Mex Restaurant
11.2020 - 05.2021
Bachelor of Science - Criminal Justice
Old Dominion University
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