Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emmanuel Aquino

Kissimmee,FL

Summary

Self-motivated, dedicated and optimistic individual who values professionalism. Has the ability to generate fresh ideals and also possess skills to resolve problems. I am able to master new ideas, concepts, methods and procedures. With these qualities I am able to enhance job performance. Customer friendly and knows how to handle customer inquiries and even complaints. Have outstanding communication skills as well as presentation skills. My work ethics include accomplishing mission objectives, team work and exceeding goals.

Self-motivated, dedicated and optimistic individual who values professionalism. Has the ability to generate fresh ideals and also possess skills to resolve problems. I am able to master new ideas, concepts, methods and procedures. With these qualities I am able to enhance job performance. Customer friendly and knows how to handle customer inquiries and even complaints. Have outstanding communication skills as well as presentation skills. My work ethics include accomplishing mission objectives, team work and exceeding goals.

Overview

14
14
years of professional experience

Work History

Senior Claims Manager

New York Life
01.2023 - Current

Reviews contractual language, medical documentation, and other information to determine customer eligibility. Investigate and adjudicate claims, and identify and manage complex claims.

Claims Exminer

Sedgwick Orlando
04.2021 - 12.2022
  • Disability examiner for Wal-Mart's Salaried and Driver program requiring high touch processing of claims.

Absence Management Payroll Coordinator

Sedgwick - Orlando, FL
12.2017 - 04.2021

Credit Card Specialist

Truist Bank - Orlando, FL
01.2016 - 12.2017

Mortgage Administration

Westgate Orlando Resorts
04.2015 - 01.2016

Loss Litigation Specialist

Popular Orlando Community Bank
04.2010 - 01.2016

Education

Valencia College Kissimmee
09.2017

Skills

  • Love of Learning
  • Multitasking Skills
  • Analytical Thinking Skills
  • Complex Problem Solving
  • Time Management Skills
  • Interpersonal Communication
  • Excellent Customer Service Skills

Timeline

Senior Claims Manager

New York Life
01.2023 - Current

Claims Exminer

Sedgwick Orlando
04.2021 - 12.2022

Absence Management Payroll Coordinator

Sedgwick - Orlando, FL
12.2017 - 04.2021

Credit Card Specialist

Truist Bank - Orlando, FL
01.2016 - 12.2017

Mortgage Administration

Westgate Orlando Resorts
04.2015 - 01.2016

Loss Litigation Specialist

Popular Orlando Community Bank
04.2010 - 01.2016

Valencia College Kissimmee
Emmanuel Aquino