Emmanuel Ashekun
Systems Administrator/Solutions Architect
Owings Mills,MD
Summary
Industrious Dev Operations Engineer offering 3-year background setting up CI and CD pipelines and scripting deployment activities. Well-rounded and conscientious professional committed to proactively managing change and quickly deploying critical applications. Expertise in configuration management and Agile, Scrum and Waterfall methodologies.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Systems Administrator
TESSCO Technologies
Timonium, MD
12.2021 - Current
- Administration of users and users’ assets in the company
- Troubleshooting and service desk incident resolutions
- Creation of applications and batch scripts that automates computer deployments as well as software updates through KACE. Reduced deployment time by 50% compared to manual deployments
- Management of service desk system (Freshservice) offering technical support to staff via Teams and Dameware (remote assistance)
- Troubleshoot and resolve a range of software, hardware and network issues, document systems information into Organization’s Knowledge-base.
- Administer staff members using Active Directory, Apple Business Manager, Kace, and Salesforce. Resolved over 20 tickets per day
- Extract text data from .pdf file and connect to a database using python programming language
- Installing Updates using Bash scripting
- Mapping drives and installing updates using Linux
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues
- Created patches and solutions to fix bugs in existing applications
AWS Solutions Architect Trainee
Npower
Baltimore, Remote
08.2021 - 06.2022
- Provision AWS resources using management console as well as Command Line Interface
- Plan, build and configure network infrastructure within VPC with public and private subnets, configure routing tables, security group and internet gateway
- Configuring NACL, Security Groups and WAF to secure the application and VPC network depending on access parameters provided and conditions
- Automate provisioning of cloud infrastructure using CloudFormation, terraform; and application configuration and deployment using Terraform and Ansible
- CI/CD pipeline management through Jenkins
- Increased customer satisfaction by resolving issues
- Version control through GIT
- Testing and deployment automation with Docker containerization and Jenkins
- Automation of manual tasks using Shell scripting
- Using Docker in Environment variables, Configuration files, Option types and Strings & integers
- Leverage AWS cloud services such as EC2, auto-scaling and VPC to build secure, highly scalable and flexible systems that handle expected and unexpected load bursts
- Create and manage IAM user accounts and role-based policies for access to AWS services
- Implement and maintain monitors, alarms, and notifications for EC2 instances using CloudWatch and SNS
- Perform S3 buckets creation, access policies, and archive outdated data to Glacier through Lifecycle Policy configuration
- Launching databases via RDS to support web application functionality.
- Wrote code on terraform platform using visual studio code
Engineering Technician
USIC
Baltimore, MD
08.2020 - 01.2021
- Mapping BGE facilities and physically locating them for excavation
- Validating markings are consistent with existing maps as well as actual physical location
- Collaboration with BGE Engineers in mapping out Electric Grids as well as Electrical Substations
- Updating Maps and Markings on New and existing dig sites
- Closed over 30 tickets per day
- Supported emergency gas pipe leaks and electrical faults on call
- Interpreted blueprints and technical drawings to analyze upcoming projects
- Implemented schematics, diagrams and written and verbal descriptions to effectively solve engineering project issues
- Reviewed technical drawings developed by CAD technicians and drafters
- Designed mechanical drawings and machine designs using AutoCAD and Revit
- Performed work according to project schedules and high quality standards
Cloud IT Specialist/ Systems Administrator
King Health Systems
Baltimore, MD
04.2019 - 08.2020
- Developed a cloud strategy and coordinated the adaptation process
- Developing backup and recovery strategy for applications and database on virtualization platform
- Enforcing backup policy in accordance with the organizational policy
- Proactive resolutions of issues and prevention of both physical and virtual servers’ outage
- Administering of storage management solutions, and end-to-end execution of client cloud services
- Responsible for maintaining electronic work schedule
- Entering data into Electronic Health Record
- Processing Authorization through Beacon Health
- Provided local and remote Tier 1 IT support for hardware and software to company personnel
- Reviewed current hardware/software and recommended modifications to increase system speed
- Documented repair processes and helped streamline procedures for future technical support
- Consulted via telephone to understand user problems
- Updated software versions with patches and new installations to close security loopholes
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution
- Tested software remotely and onsite for server sets to maintain operational readiness
- Performed software installations and upgrades to UNIX or Windows operating systems
- Attended meetings to deliver status reports to key stakeholders
- Supported day-to-day operations, monitoring and resolving client/server and storage issues
- Oversaw IT activities to laptops, tablets and PDAs for corporate users
- Maintained current software licenses for computers and mobile devices
- Detailed upcoming software upgrades and system sprints to team members
- Developed modification program to determine compatibility with various software
Sales Representative
Suya Spot
Owings Mills, MD
07.2018 - 04.2019
- Cross-sold additional products and services to purchasing customers
- Cultivated professional-client relationships
- Introduced customers to new offerings and updated accounts
- Demonstrated products at customer locations
- Assisted customers during the selection process
- Actively involved in Opening and logistics of new location
- Improved Process efficiency by implementing faster workflows. Reduced wait time by over 50%
IT Specialist
Computer Village
Ikeja, Nigeria
01.2015 - 12.2015
- Observed system functioning and entered commands to test different areas of operations
- Updated software versions with patches and new installations to close security loopholes
- Consulted via telephone to understand user problems
- Tested scripts and asked probing questions to locate root causes
- Assisted in the technical support process refinement to improve customer service and support
- Documented repair processes and helped streamline procedures for future technical support
- Configured new employee workstations, including all hardware, software and peripheral devices
- Devised incisive workarounds and resolutions for online shopping problems
- Provided local and remote Tier 1 IT support for hardware and software to company personnel
- Reviewed current hardware/software and recommended modifications to increase system speed
Education
Technical Fundamentals, ITIL Certification COMPTIA -
Comptia+
Online 08.2021 - 12.2021
Solutions Architect Associate Certification -
AWS
Online 01.2022 - 06.2022
Associate Degree - Electrical and Electronics Engineering
Baltimore City Community College (BCCC)
Baltimore, MD 08.2018 - 12.2022
Skills
Basic SQL: Database installation, creating and updating tables, writing basic and nested queries and moreundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Solutions Architect Associate Certification -
AWS
01.2022 - 06.2022
Systems Administrator
TESSCO Technologies
12.2021 - Current
Technical Fundamentals, ITIL Certification COMPTIA -
Comptia+
08.2021 - 12.2021
AWS Solutions Architect Trainee
Npower
08.2021 - 06.2022
Engineering Technician
USIC
08.2020 - 01.2021
Cloud IT Specialist/ Systems Administrator
King Health Systems
04.2019 - 08.2020
Associate Degree - Electrical and Electronics Engineering
Baltimore City Community College (BCCC)
08.2018 - 12.2022
Sales Representative
Suya Spot
07.2018 - 04.2019
IT Specialist
Computer Village
01.2015 - 12.2015
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