Emmanuel Ashekun
Systems Administrator/Solutions Architect
Owings Mills,MD
Summary
Industrious Dev Operations Engineer offering 3-year background setting up CI and CD pipelines and scripting deployment activities. Well-rounded and conscientious professional committed to proactively managing change and quickly deploying critical applications. Expertise in configuration management and Agile, Scrum and Waterfall methodologies.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Systems Administrator
TESSCO Technologies
Timonium, MD
12.2021 - Current
- Administration of users and users’ assets in the company
- Troubleshooting and service desk incident resolutions
- Creation of applications and batch scripts that automates computer deployments as well as software updates through KACE. Reduced deployment time by 50% compared to manual deployments
- Management of service desk system (Freshservice) offering technical support to staff via Teams and Dameware (remote assistance)
- Troubleshoot and resolve a range of software, hardware and network issues, document systems information into Organization’s Knowledge-base.
- Administer staff members using Active Directory, Apple Business Manager, Kace, and Salesforce. Resolved over 20 tickets per day
- Extract text data from .pdf file and connect to a database using python programming language
- Installing Updates using Bash scripting
- Mapping drives and installing updates using Linux
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues
- Created patches and solutions to fix bugs in existing applications
AWS Solutions Architect Trainee
Npower
Baltimore, Remote
08.2021 - 06.2022
- Provision AWS resources using management console as well as Command Line Interface
- Plan, build and configure network infrastructure within VPC with public and private subnets, configure routing tables, security group and internet gateway
- Configuring NACL, Security Groups and WAF to secure the application and VPC network depending on access parameters provided and conditions
- Automate provisioning of cloud infrastructure using CloudFormation, terraform; and application configuration and deployment using Terraform and Ansible
- CI/CD pipeline management through Jenkins
- Increased customer satisfaction by resolving issues
- Version control through GIT
- Testing and deployment automation with Docker containerization and Jenkins
- Automation of manual tasks using Shell scripting
- Using Docker in Environment variables, Configuration files, Option types and Strings & integers
- Leverage AWS cloud services such as EC2, auto-scaling and VPC to build secure, highly scalable and flexible systems that handle expected and unexpected load bursts
- Create and manage IAM user accounts and role-based policies for access to AWS services
- Implement and maintain monitors, alarms, and notifications for EC2 instances using CloudWatch and SNS
- Perform S3 buckets creation, access policies, and archive outdated data to Glacier through Lifecycle Policy configuration
- Launching databases via RDS to support web application functionality.
- Wrote code on terraform platform using visual studio code
Engineering Technician
USIC
Baltimore, MD
08.2020 - 01.2021
- Mapping BGE facilities and physically locating them for excavation
- Validating markings are consistent with existing maps as well as actual physical location
- Collaboration with BGE Engineers in mapping out Electric Grids as well as Electrical Substations
- Updating Maps and Markings on New and existing dig sites
- Closed over 30 tickets per day
- Supported emergency gas pipe leaks and electrical faults on call
- Interpreted blueprints and technical drawings to analyze upcoming projects
- Implemented schematics, diagrams and written and verbal descriptions to effectively solve engineering project issues
- Reviewed technical drawings developed by CAD technicians and drafters
- Designed mechanical drawings and machine designs using AutoCAD and Revit
- Performed work according to project schedules and high quality standards
Cloud IT Specialist/ Systems Administrator
King Health Systems
Baltimore, MD
04.2019 - 08.2020
- Developed a cloud strategy and coordinated the adaptation process
- Developing backup and recovery strategy for applications and database on virtualization platform
- Enforcing backup policy in accordance with the organizational policy
- Proactive resolutions of issues and prevention of both physical and virtual servers’ outage
- Administering of storage management solutions, and end-to-end execution of client cloud services
- Responsible for maintaining electronic work schedule
- Entering data into Electronic Health Record
- Processing Authorization through Beacon Health
- Provided local and remote Tier 1 IT support for hardware and software to company personnel
- Reviewed current hardware/software and recommended modifications to increase system speed
- Documented repair processes and helped streamline procedures for future technical support
- Consulted via telephone to understand user problems
- Updated software versions with patches and new installations to close security loopholes
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution
- Tested software remotely and onsite for server sets to maintain operational readiness
- Performed software installations and upgrades to UNIX or Windows operating systems
- Attended meetings to deliver status reports to key stakeholders
- Supported day-to-day operations, monitoring and resolving client/server and storage issues
- Oversaw IT activities to laptops, tablets and PDAs for corporate users
- Maintained current software licenses for computers and mobile devices
- Detailed upcoming software upgrades and system sprints to team members
- Developed modification program to determine compatibility with various software
Sales Representative
Suya Spot
Owings Mills, MD
07.2018 - 04.2019
- Cross-sold additional products and services to purchasing customers
- Cultivated professional-client relationships
- Introduced customers to new offerings and updated accounts
- Demonstrated products at customer locations
- Assisted customers during the selection process
- Actively involved in Opening and logistics of new location
- Improved Process efficiency by implementing faster workflows. Reduced wait time by over 50%
IT Specialist
Computer Village
Ikeja, Nigeria
01.2015 - 12.2015
- Observed system functioning and entered commands to test different areas of operations
- Updated software versions with patches and new installations to close security loopholes
- Consulted via telephone to understand user problems
- Tested scripts and asked probing questions to locate root causes
- Assisted in the technical support process refinement to improve customer service and support
- Documented repair processes and helped streamline procedures for future technical support
- Configured new employee workstations, including all hardware, software and peripheral devices
- Devised incisive workarounds and resolutions for online shopping problems
- Provided local and remote Tier 1 IT support for hardware and software to company personnel
- Reviewed current hardware/software and recommended modifications to increase system speed
Education
Technical Fundamentals, ITIL Certification COMPTIA -
Comptia+
Online 08.2021 - 12.2021
Solutions Architect Associate Certification -
AWS
Online 01.2022 - 06.2022
Associate Degree - Electrical and Electronics Engineering
Baltimore City Community College (BCCC)
Baltimore, MD 08.2018 - 12.2022
Skills
Basic SQL: Database installation, creating and updating tables, writing basic and nested queries and moreLinux: Managing users, configuring services, Apache-PHP-MYSQL setup, server configuration, Virtual host setupNetwork troubleshooting, using SSH to connect to remote hosts and general troubleshootingPython Scripting and Automation: Regular expressions, website crawling, document parsing and morePlatforms: Windows, Linux and MacOS
Programming Languages – SQL, Python
System upgrades
Program installations
Infrastructure planning
Terraform
Agile
Solutions deployment
Hardware and software installation
Virtualization
Data Entry
AutoCad Software Proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Solutions Architect Associate Certification -
AWS
01.2022 - 06.2022
Systems Administrator
TESSCO Technologies
12.2021 - Current
Technical Fundamentals, ITIL Certification COMPTIA -
Comptia+
08.2021 - 12.2021
AWS Solutions Architect Trainee
Npower
08.2021 - 06.2022
Engineering Technician
USIC
08.2020 - 01.2021
Cloud IT Specialist/ Systems Administrator
King Health Systems
04.2019 - 08.2020
Associate Degree - Electrical and Electronics Engineering
Baltimore City Community College (BCCC)
08.2018 - 12.2022
Sales Representative
Suya Spot
07.2018 - 04.2019
IT Specialist
Computer Village
01.2015 - 12.2015