Results-oriented master's degree candidate in Data Analysis, dedicated to driving innovation in the internship landscape. Solid academic background in data visualization, analysis, and IT to propel organizational growth and leave a lasting mark in the data field.
Overview
11
11
years of professional experience
Work History
Receptionist
Days Inn
Days Inn, Shoreline Washington
08.2023 - 10.2023
Washington
Dynamic Receptionist with a focus on client relations and efficient office management
Demonstrated professionalism in handling guest inquiries, andreservations, and ensuring a welcoming atmosphere.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
IT Teacher
KH Academy
Sylhet Bangladesh
01.2017 - 01.2022
Guided students through hands-on exercises, fostering practical application of basic IT skills
Incorporated real-world scenarios to make learning relatable and applicable beyond classroom
Collaborated with fellow educators to seamlessly integrate technology into various subjects, promoting cross-disciplinary approach to education
Conducted workshops for colleagues on effective strategies for teaching basic IT concepts, emphasizing Communication Skills and Teamwork
Utilized Strategy Evaluation to assess and refine teaching methods for optimal student learning outcomes
Conducted Performance Metrics Analysis to evaluate effectiveness of implemented teaching strategies
Developed and maintained Working Relationships with colleagues to foster and collaborative teaching environment
Implemented Tool and Technique Assessments to optimize IT teaching processes and enhance student engagement Leveraged Mathematics concepts to enrich curriculum and foster critical thinking skills in students.
Planned and implemented curriculum to teach up-to-date technology to 50 students.
Tech Assistant
IT Training Center
01.2015 - 01.2021
Instrumental in providing technical lifelines, showcasing unparalleled IT aptitude and teamwork
Adept at navigating complex technical challenges and fostering collaborative solutions.
Vice President
Kunagram Kishor Songo
01.2013 - 01.2019
Led community service initiatives, organizing activities such as neighborhood clean-ups, food drives, and clothing distributions
Collaborated with fellow members to support underprivileged communities, showcasing a commitment to social responsibility and community welfare.
Hired and managed 5 new managers to drive business growth.
IT Technician
Cybershop
01.2014 - 01.2017
Resolved diverse IT issues swiftly, ensuring uninterrupted operations in environment
Managed network administration, conducted routine maintenance, and provided user training
Utilized Microsoft Office Suite (Excel, PowerPoint) for data analysis and presentation
Employed Statistical Techniques for analyzing data and identifying trends
Employed Root Cause Analysis and Critical Thinking to identify and address underlying issues
Conducted Tool and Technique Assessments to optimize IT processes
Leveraged Analytics to identify trends and patterns for problem-solving
Recognized for efficient problem-solving, contributing to enhanced system stability and overall productivity
Demonstrated strong multi-tasking abilities to handle various IT tasks simultaneously.
Google Data Analytics Professional Certificate, Google -
Google Inc
Mountain View, CA
11.2023
MS - Information Technology and Administration Management, Data Analytics
Central Washinton University
Ellensburg, WA
08.2024
Skills
Developed and implemented SQL queries and data models for optimizing data retrieval and analysis
Utilized program R for automating data processes, enhancing efficiency and accuracy in data analysis
Proficient in creating interactive dashboards and reports with Tableau, Power BI, and Quick Sight
Proficient in Microsoft Word and PowerPoint, translating complex data into meaningful insights
Communication Maestro: Exceptional at articulating findings, ensuring seamless team collaboration
Focused on precision, ensuring all aspects of data are meticulously handled
Rapidly embraces new technologies and methodologies, thriving in evolving landscapes
The capacity to prepare data for analysis by cleaning and preprocessing it to guarantee accuracy
Proficiency in report and dashboard creation to effectively explain results
The capacity to keep current with developing data analysis methods and technologies
Project:
Massive data sets were filtered using pivot tables, charts, What-If analysis, Goal Seek, forecasting, Visual Basic (VB), IF functions, and nested formulae: slicers, macros, and VLOOKUP Findings were presented orally and in writing
Time Management
Organization skills
Data Entry
Verbal and written communication
Customer/Client relations
Data inputting
Mail handling
Document Management
Service-oriented mindset
Spreadsheet tracking
Business Administration
Proficiency in report and dashboard creation to effectively explain results
The capacity to keep current with developing data analysis methods and technologies
Project:
Massive data sets were filtered using pivot tables, charts, What-If analysis, Goal Seek, forecasting, Visual Basic (VB), IF functions, and nested formulae: slicers, macros, and VLOOKUP Findings were presented orally and in writing
Statistical Analysis
Timeline
Receptionist
Days Inn
08.2023 - 10.2023
IT Teacher
KH Academy
01.2017 - 01.2022
Tech Assistant
IT Training Center
01.2015 - 01.2021
IT Technician
Cybershop
01.2014 - 01.2017
Vice President
Kunagram Kishor Songo
01.2013 - 01.2019
BSc Bachelor of Science - Chemistry
National University
Associate of Science - Computer Science
Edmonds College
Google Data Analytics Professional Certificate, Google -
Google Inc
MS - Information Technology and Administration Management, Data Analytics