Pronati Debnath
Cumming,Georgia
Summary
Salesforce Administrator with two years of experience helping teams solve problems and eager to manage and optimize the Salesforce ecosystem. Key achievement: provided. technical support for users of the Salesforce CRM system, trained them on new updates and functionalities, assisted in troubleshooting complaints with existing systems, and resolved the issues submitted within record time.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Volunteer Salesforce Administrator
Blaze Your Trail
06.2023 - Current
- Manage and create users, queues, groups, profiles, permission sets, roles, and role hierarchies, sharing rules
- Flows, Custom objects, Custom fields, Approval process, lightning page setup, etc
- Create Standard and custom Reports and dashboards
- Created reports including summary, matrix, pie charts, dashboards, and report folders which improved the ability
- Perform data import using Salesforce Inspector, Data Import Wizard/Data Loader to bulk add/update records
- Managed Salesforce application user profiles, roles, and permissions, generating security tokens, and user validation rules
- Leveraged Salesforce’s process automation tools to manage leads, cases, and opportunities to improve sales and customer success
- Work with a Business Analyst and gather the business requirements before developing the application.
Salesforce Developer
Revolent Group
03.2022 - 06.2022
- Deploy Sandbox build to production, and install the Dreamhouse app
- Designs and develops custom applications and solutions leveraging the Salesforce platform
- Discover the basics of Apex and its similarities to programming with .NET and write Apex triggers to perform custom database actions
- Use Visualforce to build custom user interfaces for mobile and web apps.
Web Developer
Quikrete Inc.
Duluth, GA
10.2013 - 02.2020
- Developed company’s web applications, and Forms website, including Pavestone, Customs, and Rinker
- Maintained backend systems using C# .NET, .NET Framework, and ASP.NET for various client projects
- Designed and implemented SQL Server databases, creating efficient data models, and writing optimized T-SQL queries
- Assisted in front-end development using JavaScript, HTML, and CSS to enhance user interfaces and ensure cross-browser compatibility
- Created company portal with SharePoint platform
- Actively participated in agile development methodologies, including sprint planning, daily stand-ups, and retrospective meetings
- Conducted thorough testing and debugging to identify and resolve software defects, ensuring the delivery of high-quality products
- Reduced operation costs and gained trust by UI/UX improvements to internal web applications with jQuery, Angular JS, and JavaScript that are used for 80+ plants and 2000+ employees, while providing continuous optimization and performance of customer experience.
Programmer Analyst
Georgia Archives
Atlanta, GA
10.2006 - 07.2013
- Developed, tested, and executed database-driven Georgia Archives website for Virtual Vault: https://vault.georgiaarchives.org/digital/, DAG, GHRAB, GHRAB Grant, Archives Portal, State Evaluation Tool and other applications with C#, Crystal Report 11
- Developed and maintained backend systems using C# .NET, .NET Core, and ASP.NET, accounting for 70% of daily responsibilities
- Implemented efficient database designs using SQL Server and wrote complex T-SQL queries for data retrieval and manipulation
- Assisted in developing the development of JavaScript-based frontend components and enhanced user interfaces for optimal user experience
- Developed a digital portal of Georgia’s most important historical document, from 1733 to the present
- The Virtual Vault provides virtual access to historic Georgia manuscripts, photographs, maps, and government records
- Now, anyone can search for these collections on the web
- Created database, DTS, and backend database programming with Stored Procedures using Microsoft SQL Server 2005-2008.
Developer Analyst
Radiotherapy Clinics of Georgia
Atlanta, GA
06.2005 - 06.2006
- Developed, tested, and executed database-driven Corporate Directory
- Developed, tested, and executed Intranet for RCOG
- Created database-driven Patient reports using Crystal Reports 11 report viewer.
Education
Computer Information System
DeVry University
Skills
- Salesforce Trailhead
- NPSP Agile Methodologies
- Salesforce Lightning
- Lightning Web Components
- Apex Programming
- Cascading Style Sheets (CSS)
- JavaScript
- HTML
- Web Developer Quikrete Inc, Duluth, GA
- October 2013 – February 2020
- Developed company’s web applications, and Forms website, including Pavestone, Customs, and Rinker
- Maintained backend systems using C# NET, NET Framework, and ASPNET for various client projects
- Designed and implemented SQL Server databases, creating efficient data models, and writing optimized T-SQL queries
- Assisted in front-end development using JavaScript, HTML, and CSS to enhance user interfaces and ensure cross-browser compatibility
- Created company portal with SharePoint platform
- Actively participated in agile development methodologies, including sprint planning, daily stand-ups, and retrospective meetings
- Conducted thorough testing and debugging to identify and resolve software defects, ensuring the delivery of high-quality products
- Reduced operation costs and gained trust by UI/UX improvements to internal web applications with jQuery, Angular JS, and JavaScript that are used for 80 plants and 2000 employees, while providing continuous optimization and performance of customer experience
- Programmer Analyst Georgia Archives, Atlanta, GA
- October 2006 – July 2013
- Developed, tested, and executed database-driven Georgia Archives website for Virtual Vault: https://vaultgeorgiaarchivesorg/digital/, DAG, GHRAB, GHRAB Grant, Archives Portal, State Evaluation Tool and other applications with C#, Crystal Report 11
- Developed and maintained backend systems using C# NET, NET Core, and ASPNET, accounting for 70% of daily responsibilities
- Implemented efficient database designs using SQL Server and wrote complex T-SQL queries for data retrieval and manipulation
- Assisted in developing the development of JavaScript-based frontend components and enhanced user interfaces for optimal user experience
- Developed a digital portal of Georgia’s most important historical document, from 1733 to the present The Virtual Vault provides virtual access to historic Georgia manuscripts, photographs, maps, and government records Now, anyone can search for these collections on the web
- Created database, DTS, and backend database programming with Stored Procedures using Microsoft SQL Server 2005-2008
- Developer Analyst Radiotherapy Clinics of Georgia, Atlanta, GA
- June 2005 – June 2006
- Developed, tested, and executed database-driven Corporate Directory
- Developed, tested, and executed Intranet for RCOG
- Created database-driven Patient reports using Crystal Reports 11 report viewer
Certification
Salesforce Certified Administrator Salesforce platform Developer I Salesforce Omni Studio Developer Microsoft Certified Azure Fundamentals
References
References Available upon request.
Languages
Timeline
Volunteer Salesforce Administrator
Blaze Your Trail
06.2023 - Current
Salesforce Developer
Revolent Group
03.2022 - 06.2022
Web Developer
Quikrete Inc.
10.2013 - 02.2020
Programmer Analyst
Georgia Archives
10.2006 - 07.2013
Developer Analyst
Radiotherapy Clinics of Georgia
06.2005 - 06.2006
Computer Information System
DeVry University
Salesforce Certified Administrator Salesforce platform Developer I Salesforce Omni Studio Developer Microsoft Certified Azure Fundamentals
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