Emmanuel Betts
Euclid,OH
Summary
Sales and leasing professional with strong background in customer relations and negotiation. Demonstrated ability to drive sales and exceed goals, leveraging expertise in market analysis and product knowledge. Known for effective teamwork, adaptability, and unwavering reliability. Proficient in client management, contract negotiations, and closing deals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales and Leasing Consultant
K&D Management
02.2022 - Current
- Manage all leases from potential and existing clients
- Coordinate property viewings, follow-ups and updating of contact management database
- Market all rental listings through open houses and individual showings
- Coordinate and schedule lease applications, and adhere to compliance requirements
- Execute new lease agreements and coordinate move-in processes
- Prepare all lease-related paperwork
- Plan and implement marketing strategies to generate traffic
- Manage regulatory and compliance related services
- Respond to queries/leads and conduct property inspections
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
Insider
Domino's
05.2022 - 07.2022
- Greet and assist customers with their orders, and
taking orders over the phone and in-store, providing product information and upselling promotions when appropriate. - Prepare and assemble pizzas according to company standards, ensuring quality and accuracy.
- Operate pizza ovens, ensuring timely and accurate cooking of pizzas and monitoring pizza quality
- Assemble orders for carryout, delivery, or dine-in customers, ensuring all items are included and correctly packaged.
- Ensure timely and accurate delivery of completed orders, collaborating with drivers for efficient delivery times.
- Assist with order tracking and management during peak hours to reduce wait times and maintain order accuracy.
Bank Teller
KeyBank
08.2021 - 02.2022
- Receiving the working cash for the day and counting it before the shift begins
- Accepting deposits of both checks and cash and validating deposit slips
- Processing cash withdrawals
- To carry out specialized tasks like foreign currency exchange, issuing of traveler's and cashier checks and money orders
- Verifying customers, admitting them to their safety deposit boxes and opening and closing vaults
- Customer service in-person/over the phone
- Selling branch products based on client needs
- Greeting/Welcoming clients in the branch
- Handling client requests at the teller window
- Balancing of the checks and cash at the end of every day
Sales Associate
Target
11.2021 - 12.2021
- Greet and assist customers in the electronics department.
- Answer questions about products, features, and pricing.
- Provide recommendations based on customer needs and preferences.
- Stay informed about the latest electronics products, features, and technology.
- Demonstrate how products work and explain their benefits to customers.
- Help customers compare different products to find the best fit.
- Promote sales of electronics, accessories, and extended warranties.
- Upsell additional products like cables, cases, and protection plans.
- Ensure the electronics section is well-stocked and organized.
- Set up product displays and ensure pricing labels are accurate.
- Assist in inventory management, including receiving and restocking products.
Fulfillment Associate
Amazon.com
06.2019 - 05.2021
- Pick and pack customer orders with accuracy and efficiency.
- Scan products using handheld devices and ensure correct items are selected.
- Sort and organize products to maintain a streamlined workflow.
- Follow safety protocols and maintain a clean, safe working environment.
- Assist with unloading and receiving shipments, verifying product counts.
- Operate conveyor belts, sortation systems, and other warehouse equipment.
- Successfully complete Power Industrial Truck (PIT) certification, including training on operating forklifts, pallet jacks, and other industrial vehicles.
- Safely operate PIT equipment to move large pallets of products to designated areas.
- Load and unload shipments from delivery trucks using forklifts and other machinery.
- Stack and organize products in racking systems, following proper storage procedures.
- Assist with the safe handling and transportation of bulk inventory within the fulfillment center.
- Perform regular maintenance checks on PIT equipment and report any malfunctions to maintenance teams.
- Ensure compliance with safety guidelines and warehouse protocols while operating PIT equipment.
Crew Member
McDonald's
08.2015 - 06.2019
- Welcomed all customers
- Took customer orders
- Ran the cash register
- Responsible for answering the phone
- Prepared food items and orders
- Cleared tables
- Opened and closed the restaurant
- Kept the store clean
- Provided exceptional customer service
- Labeled boxes
Education
Mechanical Engineering -
Cleveland State University
Cleveland, OH05.2020
High school diploma - General Studies
Mayfield High School
Mayfield Heights, OH05.2019
Skills
- General Labor
- Licensed Realtor
- SolidWorks
- AutoCAD
- Forklift operator
- Food Production
- Microsoft Office
- Cash handling
- Yardi
- Customer service
- Closing techniques
- Cold calling
- Sales presentations
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- OSHA, 01/01/18, 12/01/20, I do plan on renewal.
- PIT Certified
- Real Estate Salesperson License - Ohio Real Estate Commission.
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
Assessments
- Administrator, Completed, 05/01/20
- Customer service, Highly Proficient, 05/01/20
- Administrative assistant/receptionist, Expert, 06/01/21
Languages
English
Full Professional
Timeline
Insider
Domino's
05.2022 - 07.2022
Sales and Leasing Consultant
K&D Management
02.2022 - Current
Sales Associate
Target
11.2021 - 12.2021
Bank Teller
KeyBank
08.2021 - 02.2022
Fulfillment Associate
Amazon.com
06.2019 - 05.2021
Crew Member
McDonald's
08.2015 - 06.2019
High school diploma - General Studies
Mayfield High School
Mechanical Engineering -
Cleveland State University
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