Emmanuel Cardeiro

Maintained and encouraged a productive work environment where fellow employees were encouraged to collaborate, contribute, and create as to provide an overall satisfying customer service experience to all people that we collaborated and interacted with.

Additional positive customer service experiences included:

• Assisting customers with producing printing orders such as posters, flyers, and business cards.
• Helping customers with their packing and shipping needs, including creating custom sized boxes.
• Working with customers who were not as familiar with technological advancements dealing in phones and computers to help them navigate through setting up document creations and emails
• Establishing the upper class standard of cleanliness throughout the store and setting the tone for success with our staff and most importantly the customers.

Empathy, understanding, patience, respect, and kindness were provided unconditionally to all those who walked through the doors.

• Maintain, install, repair and alter piping systems, plumbing fixtures including toilets, urinals, sinks (lavatory, kitchen, floor),
• Demonstrate competency with use of tools to effectively complete tasks, which include the use of drain snakes with the 100 and 300 drain snake models. Experience replacing p-traps, cast iron, installing faucets, replacing toilet and urinal parts such as flush valves, levers, wax rings, gaskets, cartridges.
• Knowledgeable use of hydro jetting machine on exterior cleanouts and within hanging cast iron pipes within parking structures.
• Strategic use of cameras to diagnose possible issues within drain lines.
• Creating detailed reports of maintenances and service calls.

• Assembled heating and air conditioning ducts using a wide variety of tools including sheet metal hammers, air hammers, grinders, impact hammer drills, speed hammer drills, as well as operated machines that shaped and manipulated the metal before it was ready to be assembled.

• Provided positive first impressions to welcome existing, new and potential customers by assisting with their home and business project needs and providing knowledge of the merchandise and services that The Home Depot provides.
• Maintained high standards of consumer care through re-stocking and organizing merchandise for customer convenience, as well as loading merchandise for customers such as toilets, vanities, tubs, cabinets, etc
• Loaded and unloaded merchandise using ladder, pallet jack, seated forklift, reach forklift, order picker, and Ballymore.