Emmanuel Cota
Gilbert,AZ
Summary
Parts Manager and Production Manager at CARSTAR Bass Collision with a proven track record in enhancing operational efficiency and reducing costs through strategic vendor negotiations and improved inventory management. Bilingual in Spanish and English, I excel in customer service and thrive under pressure, consistently achieving high levels of customer satisfaction.
Overview
3
3
years of professional experience
Work History
Parts Manager & Production Manager
CARSTAR Bass Collison
12.2024 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Resolved issues quickly to maintain productivity goals.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Polisher
On Point Collision
10.2024 - 10.2024
- Wet sanded and Polished Vehicles
- Enhanced product quality by meticulously polishing and buffing surfaces to meet strict industry standards.
Cashier
IKEA
04.2024 - 09.2024
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
Retail Sales Associate
Armani Exchange
10.2023 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Auto Body Painter's Helper
Modern Auto Body
09.2023 - 10.2023
- Filled, sanded and smoothed surfaces to prepare for painting.
- Masked vehicles for painter to speed up the work flow
- Applied Primer filler to vehicles after body work was complete by body techs
Auto Body Apprentice & Detailer
Top Of The Line Auto Body
09.2022 - 09.2023
- Assisted senior technicians in completing complex repair jobs for increased shop efficiency.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Detailed and washed vehicles before delivery. Made sure all work done to vehicle was done correctly and left spotless.
Mobile Detailer
Cotasmobiledetailing
01.2022 - 09.2022
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Established trust and rapport with clients through clear communication and dedication to understanding their specific needs.
- Managed my first "business" and used social media to demonstrate my good work and build up clients.
Education
Universal Technical Institute
Student Choice High School
Yuma, AZ09-2024
Skills
- Bilingual in Spanish & English
- Customer Service
- Ordering Parts
- Invoice processing
- Production planning
- Detailing
- Work well under pressure
Timeline
Parts Manager & Production Manager
CARSTAR Bass Collison
12.2024 - Current
Polisher
On Point Collision
10.2024 - 10.2024
Cashier
IKEA
04.2024 - 09.2024
Retail Sales Associate
Armani Exchange
10.2023 - 01.2024
Auto Body Painter's Helper
Modern Auto Body
09.2023 - 10.2023
Auto Body Apprentice & Detailer
Top Of The Line Auto Body
09.2022 - 09.2023
Mobile Detailer
Cotasmobiledetailing
01.2022 - 09.2022
Universal Technical Institute
Student Choice High School
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