Jennifer Lozano
Campbell,Ohio
Summary
Skilled Sales Associate with 12-years track record of success. Maintain professional and calm demeanor under pressure. Thrive in high volume environments where knowledge, composure and interpersonal abilities are keys to success. Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual Sales goals.
Overview
19
19
years of professional experience
Work History
Production Supervisor
Brentwood Originals
01.2017 - Current
- Streamlined email workflows to enhance clarity and reduce response times.
- Analyzed delivery information through team platform.
- Executed programming tasks on AS400 platform to support business requirements.
- Operated sewing machines efficiently.
- Packaged and secured items in bags for efficient handling.
- Ensured accurate and timely packing of goods while maintaining quality standards.
- Handled and transported various boxes safely.
Sales Associate
Sally Beauty
11.2014 - 10.2016
- Answered questions regarding the store and its merchandise.
- Prepared merchandise for sales floor.
- Helped customers with questions, problems and complaints in person and via telephone.
- Demonstrated use and care of merchandise.
- Developed positive customer relationships through friendly greetings and excellent service.
- Kept work areas clean and neat at all times.
Sales Associate
Click Inc stores
10.2005 - 11.2014
- Trained and served as a peer coach for new sales associates.
- Accepted and processed returns.
- Helped customers with questions, problems and complaints in person and via telephone.
- Verified that all customers received receipts for purchases.
- Organized racks and shelves to maintain the visual appeal of the store.
- Kept work areas clean and neat at all times.
- Prepared merchandise for sales floor.
- Developed positive customer relationships through friendly greetings and excellent service.
Education
Certificate - Cosmetology
Charlie's Guard-Detective Bureau and Academy
Aguadilla, PR2009
High School Diploma -
Francisco Mendoza
Isabela, PR2004
Skills
- Bilingual in Spanish & English
- Cash register operations
- Product knowledge
- Multi-tasking strength
- Fast Learner
- Opening and closing procedures
- Able to persuade others effectively
- Inventory management
- High energy
- Sales experience
Timeline
Production Supervisor
Brentwood Originals
01.2017 - Current
Sales Associate
Sally Beauty
11.2014 - 10.2016
Sales Associate
Click Inc stores
10.2005 - 11.2014
Certificate - Cosmetology
Charlie's Guard-Detective Bureau and Academy
High School Diploma -
Francisco Mendoza
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