Emmanuel Dei
San Jose,USA
Summary
To obtain a position in a company, where I can work to assist the company to deliver Excellent services to customers and help maintain the status of the company using my knowledge, competence and capabilities. Seasoned Security Systems Administrator with comprehensive knowledge in network security protocols, system monitoring, and vulnerability assessments. Possess strong skills in multi-platform environments, risk mitigation strategies, and policy development. Demonstrated success in implementing security enhancements to protect data integrity and confidentiality. Experienced in fostering strong relationships with team members and stakeholders while ensuring compliance with industry standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Systems Administrator/Level 2 Analyst
M.C. Dean, Inc.
San Jose, USA
11.2019 - Current
- Diagnose, troubleshoot, and resolve security systems, hardware, and program failures.
- Conduct vulnerability assessments and penetration testing to identify weaknesses in systems.
- Analyze security breaches and provide recommendations for remediation.
- Collaborate with IT teams to ensure security measures are integrated into system designs and applications.
- Maintain up-to-date knowledge of the latest security trends, threats, and technology solutions.
- Prepare and maintain documentation of security policies, procedures, and incident reports.
- Ensure security systems are properly installed, tested, and tuned to maximize security efficiency for the client sites.
- Develop and implement plans for fully Integrated Systems, including CCURE systems, network systems, database systems, and CCTV systems.
- Customize and upgrade operating and related systems to meet ongoing user needs.
- Monitor network traffic and security alerts to identify and respond to security incidents.
- Evaluate the utilized and available capacity of systems and recommend measures to ensure adequate capacity for operations and growth.
- Research and identify system expansions to meet the anticipated future workload.
- Design system storage capacity to provide for efficient and timely response and operating time.
- Provide DELL technical support to archiver hardware/operating systems and applications programming to ensure availability of production and online systems.
- Image cloud cameras and archiver operating systems
- Conduct security training and awareness programs for employees
- Develop and implement security policies, protocols, and best practices.
Global Security Operations Center Operator
Security Industry Specialists, Inc. (Synopsys)
San Jose, USA
12.2019 - 04.2021
- Assisting company employees in all concerns that pertain to safety and security.
- Conducting an ongoing review of multiple systems and sources to detect potential risks.
- Monitoring Travel safety and security of the company's employees using Travel Tracker and NC4.
- Investigating alarms and responding (using CCURE monitoring) by sending a patrol, or alerting the Fire Service or Police as needed.
- Notifying and coordinating a corporate response by a distribution of advisories and other communications.
- Compiling daily reports and incident reports using Everbridge.
- Conducting in-depth risk analysis for locations or events
Access Control Specialist (Global Badging Specialist Post Site)
Securitas Security Services Inc. USA
San Jose, USA
12.2017 - 10.2019
- Operate computer terminal and badge printers.
- Assist employees, contractors and guests with attaining proper access badges.
- Ensure that all processes and guidelines are followed when creating and distributing access badges.
- Remove access privileges from CCure when access is no longer granted.
- Identify issues with badging processes and equipment, and bring to attention of applicable GS team.
- Work flexible hours.
- Add new employees to CCure database.
- Input, renew and deactivate badges in system.
- Maintain files on Non-Client workers.
- Responsible for tracking badges issued to new employees and contractors.
- Update Restricted Access Levels.
- Generate reports from the CCure system.
- Assist with projects as needed.
- Use CCure credential to perform mass edits (deactivations, deletions, activations etc.).
- Other duties as assigned by client.
CCURE 9000 Access Control Specialist (Global Badging Specialist Post Site, Google)
San Jose, USA
04.2016 - 12.2017
GSOC Analyst
Allied Universal
San Jose, USA
06.2015 - 04.2016
- Company Overview: (ALLIED Universal, CALIFORNIA)
- Monitors cameras.
- Use Lennel and WIN-PAK system at the control center.
- Dispatch security officers.
- Activate/Deactivate building access badges.
- Use Travel Tracker to inform and alert traveling employees about terrorist attacks, demonstrations, violence, weather changes etc. in cities they are traveling to.
- Monitors Alarm Systems.
- (ALLIED Universal, CALIFORNIA)
Education
Bachelor of Science - Economics
University of Cape Coast
Electrical Engineering -
San Jose City College
San Jose, CASkills
- Excellent communication skills
- Leadership Skills
- Windows
- MS Words
- MS Excel
- MS PowerPoint
- System Administration
- Teamwork
- Team Building
- Google Sheets
- Risk assessment
- Access control
- Technical support
- Communication skills
- Project coordination
- Troubleshooting systems
- Physical security
- Access control systems
- Effective communication
- Time management abilities
- Self motivation
Certification
- CCURE 9000 installer /maintainer
- Genetec Video Management Systems
- Genetec Access Control
- First Aid Certification
- AWS Certified Cloud Practitioner
- Zenitel Certificate
- HID Certificate
- Lenel s2 Certificate
- Magic Monitor
- CCURE 9000 Advanced Installer
- CompTia Security +
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Affiliations
- Captained for the university soccer team
- captain for my Division-one soccer club (Vision FC)
- Best employee 2018 at Securitas Security Services
- Team leader
Languages
Twi (Akan)
Native/ Bilingual
Timeline
Global Security Operations Center Operator
Security Industry Specialists, Inc. (Synopsys)
12.2019 - 04.2021
Security Systems Administrator/Level 2 Analyst
M.C. Dean, Inc.
11.2019 - Current
Access Control Specialist (Global Badging Specialist Post Site)
Securitas Security Services Inc. USA
12.2017 - 10.2019
CCURE 9000 Access Control Specialist (Global Badging Specialist Post Site, Google)
04.2016 - 12.2017
GSOC Analyst
Allied Universal
06.2015 - 04.2016
Bachelor of Science - Economics
University of Cape Coast
Electrical Engineering -
San Jose City College