Summary
Overview
Work History
Education
Skills
Timeline
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Emmanuel Gomez

Henrico,Virginia

Summary

Dedicated and customer-focused Front of House Crew Member with a proven track record of providing exceptional service in fast-paced environments. Possessing a thorough understanding of Chick-Fil-A's core values and service standards, I am adept at greeting guests warmly, accurately taking orders, and ensuring a seamless dining experience. With strong communication skills and a passion for delivering excellence, I excel in collaborating with team members to maintain efficiency and uphold brand integrity. Committed to upholding cleanliness and safety standards while fostering a welcoming atmosphere, I consistently strive to exceed customer expectations and contribute to the overall success of the team.

Overview

3
3
years of professional experience

Work History

Crew Member

Chick-fil-A
01.2023 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Education

High School Diploma -

Highland Springs High School
Highland Springs, VA
05.2024

Skills

  • Customer Engagement
  • Drive-Thru Operations
  • Food Running
  • Menu Memorization
  • Customer Service
  • Order Management

Timeline

Crew Member

Chick-fil-A
01.2023 - Current

High School Diploma -

Highland Springs High School
Emmanuel Gomez