Emmanuel Hall
Morris Plains
Summary
Dedicated professional with extensive experience in security and customer service, notably at Fairleigh Dickinson University. Excelled in crowd control and de-escalation strategies, enhancing safety and client satisfaction. Proven work ethic and report writing skills contributed to a significant reduction in incident response times.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cashier
QuickChek
07.2023 - Current
- Greet customers entering store and respond promptly to customer needs.
- Work flexible schedule and extra shifts to meet business needs.
- Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
Public Safety Officer
Fairleigh Dickinson University
02.2016 - 10.2024
- Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Patrolled assigned areas on foot or by vehicle.
Security Officer
Stirling Security Services
02.2020 - 10.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Public Safety Officer
Miami Dade College - Wolfson Campus
07.2018 - 10.2019
- Maintained accurate records of incidents and actions taken during shifts.
- Monitored surveillance systems.
- Patrol assigned areas on foot or by vehicle to insure security of buildings and grounds.
Security Officer
American Guard Services
07.2015 - 10.2019
- Monitored and authorized entrance and departure of employees, vehicles, cargo trucks and visitors.
- Wrote detailed narrative reports of suspicious activities or persons.
- Maintained daily activity reports (DARs)
Security Officer/Event Staff
Contemporary Services Corporation.
01.2015 - 08.2018
- Provided security services during events at various major venues.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service as an event staff member, including usher and bag check.
Education
Associate Of Arts - History
Miami Dade College
Miami, FL08.2017
Skills
- Work ethic
- Crowd control
- Report writing
- De-escalation strategies
Certification
New Jersey Security Officer Registration Act (S.O.R.A.) License
Florida Class D Security License
Timeline
Cashier
QuickChek
07.2023 - Current
Security Officer
Stirling Security Services
02.2020 - 10.2022
Public Safety Officer
Miami Dade College - Wolfson Campus
07.2018 - 10.2019
Public Safety Officer
Fairleigh Dickinson University
02.2016 - 10.2024
Security Officer
American Guard Services
07.2015 - 10.2019
Security Officer/Event Staff
Contemporary Services Corporation.
01.2015 - 08.2018
New Jersey Security Officer Registration Act (S.O.R.A.) License
Florida Class D Security License
Associate Of Arts - History
Miami Dade College
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