Emmanuel Hernandez
Richmond,VA
Summary
A professional leader and motivated worker who provides strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced criminal justice professional prepared for impactful results in community safety and rehabilitation. Strong background in case management, risk assessment, and compliance ensures effective support for individuals under supervision. Focused on collaborative efforts and adaptability to meet changing needs, with skills in conflict resolution, communication, and empathy. Reliable team player committed to achieving positive outcomes. Highly accomplished in fostering meaningful relationships and developing effective short-term and long-term plans to achieve client goals. Complete understanding of complex considerations governing assessment and treatment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Police Officer
Henrico County Police Division
01.2021 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
Office Manager
Department of Motor Vehicles
01.2017 - 12.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Community Outreach Coordinator
Richmond Police Department
06.2016 - 01.2018
- Served as a liaison between the organization and key stakeholders, fostering trust through open communication and transparent decision-making processes.
- Advocated for underrepresented populations within the community, ensuring their voices were heard when shaping organizational policies or planning new programs.
- Maintained an up-to-date knowledge of best practices in community outreach, regularly attending professional development workshops and networking events to stay informed about new strategies or tools that could enhance program impact.
- Strengthened relationships with community partners through regular communication and collaboration on joint initiatives.
Intern
Richmond Police Department
06.2013 - 08.2015
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
Bachelor of Arts - Criminal Justice
Virginia State University
Petersburg, VA12-2019
Skills
- Community engagement
- Criminal investigations
- Planning and coordination
- Crisis intervention and deescalation
- Criminal law
- Case management
- Background investigations
- Court preparation
- Crisis intervention techniques
- Behavioral counseling
Certification
- Cardiopulmonary Resuscitation (CPR) Certification
- Mental Health First Aid for Public Safety Certification
- Defensive Tactics Certification
- Firearms Proficiency
- Crisis Intervention Training
- Suicide Prevention Training
- Basic Law Enforcement Training (BLET) Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Police Officer
Henrico County Police Division
01.2021 - Current
Office Manager
Department of Motor Vehicles
01.2017 - 12.2020
Community Outreach Coordinator
Richmond Police Department
06.2016 - 01.2018
Intern
Richmond Police Department
06.2013 - 08.2015
- Cardiopulmonary Resuscitation (CPR) Certification
- Mental Health First Aid for Public Safety Certification
- Defensive Tactics Certification
- Firearms Proficiency
- Crisis Intervention Training
- Suicide Prevention Training
- Basic Law Enforcement Training (BLET) Certification
Bachelor of Arts - Criminal Justice
Virginia State University
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