Kari Sargent
Bumpass,VA
Summary
With the majority of my working career in communications, I have the ability to relate and communicate effectively with teachers, parents, and students. I am goal oriented, dependable, and successful at managing multiple priorities with a positive attitude. With my eagerness to take on any additional duties while working as a team in the classroom, I am caring with children of different learning levels and backgrounds and will always be ready to step in and positively impact student learning or teacher wellbeing with timely support. Along with my strong organizational skills, I am reliable in maintaining orderly spaces and preparing daily materials. I am very passionate in helping children progress educationally and developmentally and eager to learn how to further develop my skills as an instructional assistant.
Overview
6
6
years of professional experience
Work History
Emergency Communications Officer
Spotsylvania County Sheriff's Office
05.2014 - 01.2017
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Followed established protocols for professional handling of emergency situations.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Increased situational awareness among first responders by consistently updating them on vital information during ongoing incidents.
- Demonstrated empathy and compassion while assisting distressed callers, maintaining professionalism under emotional circumstances.
- Contributed to a positive work environment through effective teamwork and collaboration with fellow Emergency Communications Officers.
- Enhanced emergency response times by efficiently managing incoming calls and dispatching appropriate resources.
- Assisted in saving lives by providing critical pre-arrival instructions to callers during medical emergencies.
Office Assistant
C. S. Flournoy Inc.
03.2014 - 05.2014
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Delivered clerical support by handling range of routine and special requirements.
- Input data into spreadsheets and databases.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Coordinated and scheduled meetings and appointments.
Emergency Communications Officer
Henrico County Police Division
05.2013 - 03.2014
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Followed established protocols for professional handling of emergency situations.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Increased situational awareness among first responders by consistently updating them on vital information during ongoing incidents.
- Demonstrated empathy and compassion while assisting distressed callers, maintaining professionalism under emotional circumstances.
- Contributed to a positive work environment through effective teamwork and collaboration with fellow Emergency Communications Officers.
- Enhanced emergency response times by efficiently managing incoming calls and dispatching appropriate resources.
- Assisted in saving lives by providing critical pre-arrival instructions to callers during medical emergencies.
Manager
Chick-Fil-A Restaurant
03.2012 - 12.2012
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Correctly calculated inventory and ordered appropriate supplies.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Supervisor
King's Dominion
04.2011 - 11.2011
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised guests at front counter, answering questions regarding products.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
No Degree - Early Childhood Education
J Sargeant Reynolds Community College
Richmond, VA05.2026
GED -
Hickory Creek - Homeschooled
Bumpass, VA06.2011
Skills
- Effective Communication
- Adaptability and Flexibility
- Attention to Detail
- Problem-Solving
- Time Management
- Teamwork and Collaboration
- Calm and Patient Demeanor
- Computer Skills
- Administrative and Clerical Support
- Collaboration and Teamwork
- Collaborative and Team-Oriented
- Problem Solving
Timeline
Emergency Communications Officer
Spotsylvania County Sheriff's Office
05.2014 - 01.2017
Office Assistant
C. S. Flournoy Inc.
03.2014 - 05.2014
Emergency Communications Officer
Henrico County Police Division
05.2013 - 03.2014
Manager
Chick-Fil-A Restaurant
03.2012 - 12.2012
Supervisor
King's Dominion
04.2011 - 11.2011
No Degree - Early Childhood Education
J Sargeant Reynolds Community College
GED -
Hickory Creek - Homeschooled
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