Summary

Overview

Work History

Education

Skills

Languages

Timeline

Margarida Figueroa

Locust Grove,VA

Summary

Being dependable, transparent, and present for the community as a community relations deputy is essential. I successfully organized and managed multiple events and willing to take on added responsibilities to meet team goals. I focused on maintaining order and public safety, protecting people and property, and promoting positive community relations. My hard work and passion for getting the job done attitude makes a day at work easy.

It's all about the people, making a positive change.

Overview

years of professional experience

Work History

Community Relations Specialist

Spotsylvania County Sheriff's Office

07.2017 - Current

Enhanced community engagement by organizing and executing various outreach events and initiatives.
Strengthened relationships with local businesses and organizations through regular communication and collaboration.
Increased public awareness of company programs by creating informative content for social media platforms and newsletters.
Improved community perception by addressing concerns in a timely manner and implementing valuable feedback into future projects.
Developed strategic partnerships with key stakeholders to further the organization''s goals in community development.
Managed volunteer programs, ensuring effective recruitment, training, and supervision of volunteers for optimal results.
Collaborated with internal teams to align community relations efforts with the overall company strategy.
Monitored the effectiveness of community initiatives through data analysis, refining strategies based on results.
Spearheaded corporate philanthropy efforts, identifying opportunities to support local organizations financially or through in-kind donations.
Facilitated open communication between the organization and the public by attending local meetings and acting as an ambassador for the company brand.
Organized fundraising events that generated significant funds for community projects while raising awareness about company mission and values.
Implemented innovative public relations campaigns to promote positive news stories about organizational achievements within the community.
Coordinated employee volunteerism efforts, fostering a sense of pride and commitment among staff members towards their communities.
Conducted thorough research on current trends in corporate social responsibility, using findings to inform future strategies.
Provided exceptional customer service when addressing inquiries from community members, fostering goodwill towards the organization.
Negotiated favorable terms with vendors for event sponsorships or collaborations that resulted in cost savings without compromising quality.
Created comprehensive reports highlighting successes of different initiatives launched within the community.
Empowered employees to take ownership of their roles in supporting various causes by facilitating skill-building workshops.
Established long-lasting connections with community leaders and influencers, aiding in the growth of organizational networks.
Utilized data-driven insights to optimize outreach strategies, maximizing impact on local communities while minimizing costs.
Created great working relationships with different levels of city departments and other organizations.
Liaised between program manager and worksite supervisors regarding administrative and operating requirements.
Filed reports, documented content and outcome of individual coaching sessions, detailed individual assessments and demographics and offered insight into various issues.
Supported smooth program functioning by handling diverse organizational or administrative needs.
Organized and tracked related documentation contact information, communication logs, timesheets, evaluation forms, surveys and completion forms.
Marketed offerings and services to community.
Stayed within budget for marketing expenses.
Developed and executed quarterly rolling calendar of events.
Built, leveraged and shared positive relationships and partnerships with various external and internal stakeholders.
Evaluated and recommended organizations, individuals and events through formal brand litmus test focused on identifying strategies.
Built and maintained positive relationships with public by utilizing strategic plans.
Supported public relations managers with writing, researching and preparation of materials
Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
Produced and distributed brochures, newsletters and press kits.
Used various social media platforms for media and blogger outreach.
Developed and implemented social media strategy to increase engagement and reach new audiences.
Created and executed targeted PR campaigns to raise awareness of organization and initiatives.
Managed media relations for organizations to produce successful results.
Developed comprehensive media outreach plan to increase visibility of organization in local, regional and national markets.
Collaborated with internal and external stakeholders to identify key messages and create compelling content for press releases and other materials.
Cultivated strong relationships with media representatives to secure widespread coverage and feature stories.
Conducted media relations and responded to media requests for information.
Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
Facilitated press conferences and other outreach events to raise visibility of organization.
Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
Coordinated media interviews with organization staff, board members and volunteers.
Increased revenues and supported business goals by developing public relations strategies and campaigns.
Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.
Monitored media coverage and produced detailed reports to analyze impact of PR efforts.
Wrote press releases and other materials utilizing SEO practices.

Crime Prevention Officer

Spotsylvania County Sheriff's Office

07.2017 - Current

Enhanced community safety by developing and implementing crime prevention strategies.
Collaborated with law enforcement agencies to address criminal activities and reduce crime rates in the community.
Conducted security assessments for local businesses, providing recommendations for improvements in physical security measures.
Improved public awareness of crime prevention methods through educational presentations and workshops.
Organized neighborhood watch programs, fostering a sense of collective responsibility among residents.
Developed strong relationships with community leaders, promoting open communication and cooperation on crime prevention initiatives.
Assisted in resolving conflicts within the community by mediating disputes and facilitating conversations between parties involved.
Evaluated the effectiveness of implemented crime prevention programs, making necessary adjustments to enhance outcomes.
Utilized data analysis tools to identify trends in criminal activity and target areas for focused intervention efforts.
Coordinated with social service providers to address underlying issues contributing to criminal behavior within the community.
Increased surveillance in high-crime areas by working closely with local law enforcement officers on patrol assignments.
Facilitated training sessions for community members on personal safety techniques and self-defense tactics.
Managed budgets allocated for crime prevention programs, ensuring efficient use of resources and maximizing impact on targeted objectives.
Reviewed incident reports to track progress in reducing criminal activity within assigned communities over time.
Assisted victims of property crimes by offering support services and guidance on navigating the legal system during recovery efforts.
Created comprehensive reports detailing successful crime prevention initiatives, sharing best practices with other professionals within the field.
Organized annual events aimed at promoting safety awareness among residents, such as National Night Out or Community Safety Days.
Mentored at-risk youth through outreach programs, providing guidance and support in making positive life choices.
Developed crime prevention policies in collaboration with law enforcement and community stakeholders, ensuring a comprehensive approach to addressing public safety concerns.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Responded quickly to incidents and assessed active situations for security concerns.
Responded quickly to emergency situations to assess and deflect issues.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Completed full building and grounds patrols to spot and investigate concerns.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Checked and verified photo identification prior to granting facility access.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Interacted assertively but non-confrontationally with personnel and general public.
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
Responded to emergency calls to provide assistance to citizens in need.
Recorded facts to prepare reports documenting incidents and activities.
Identified, pursued and arrested suspects and perpetrators of criminal acts.
Monitored crowded public areas and events to mitigate risk and promote safety.
Monitored criminal activity in community to identify suspicious activity.
Provided testimony in court proceedings.
Assisted in special investigations and crime prevention programs.
Trained other officers in firearms and self-defense tactics.

Deputy Sheriff

Spotsylvania Sheriff Office

07.2017 - Current

Improved community safety by conducting routine patrols and responding to emergency calls promptly.
Enhanced public trust by providing professional and compassionate assistance during emergencies.
Reduced criminal activity through diligent surveillance, proactive policing, and collaboration with local businesses and residents.
Conducted thorough investigations that led to the successful prosecution of numerous offenders.
Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
Provided security at various community events, ensuring a safe environment for attendees.
Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
Prevented accidents by enforcing traffic laws and promoting safe driving practices among motorists.
Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
Testified effectively in court, presenting clear evidence that contributed to successful case outcomes.
Developed strong relationships with community leaders, fostering open communication channels for addressing concerns collaboratively.
Utilized advanced technology tools for efficient information gathering during investigations and daily operations.
Managed crime scenes meticulously, preserving vital evidence for forensic analysis and case resolutions.
Investigated incidents and crimes, collected evidence, and recorded witness statements.
Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
Gathered information and evidence to assist in solving crimes.
Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
Implemented community policing initiatives to strengthen relationships with local citizens.
Oversaw security for businesses by monitoring grounds and identifying suspicious activity.
Maintained structure and security during court proceedings.
Participated in continuous firearms proficiency, defensive driving and arrest technique training.
Provided testimony in court proceedings.
Recorded facts to prepare reports documenting incidents and activities.
Monitored traffic violations, issuing citations as necessary.
Identified, pursued and arrested suspects and perpetrators of criminal acts.
Monitored criminal activity in community to identify suspicious activity.
Built excellent rapport and working relationship with community to build trust and improve upon communication.
Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
Assisted in special investigations and crime prevention programs.
Checked vehicle equipment for proper functioning prior to use.
Obtained information from arrested subjects to conduct debriefings.
Trained other officers in firearms and self-defense tactics.
Thoroughly analyzed criminal information and processed crime scenes.

Security Clerical Assistant

Naval District Washington

01.2017 - 07.2017

Streamlined office processes by organizing and maintaining efficient filing systems.
Enhanced team productivity by providing administrative support and coordinating schedules for multiple departments.
Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
Contributed to a positive work environment by promoting effective communication among team members.
Provided exceptional customer service, addressing client concerns promptly and professionally.
Supported human resources functions by processing new hire paperwork and maintaining employee files.
Collaborated with other clerical staff on special projects, improving overall office performance.
Prepared meeting materials and maintained accurate minutes, ensuring seamless communication among attendees.
Managed inventory and ordered supplies as needed, reducing costs through diligent monitoring of available resources.
Maintained calendar appointments for senior staff members, optimizing time management within the organization.
Expedited project completion by assisting with research and gathering necessary information for various initiatives.
Improved office efficiency by troubleshooting technical issues with computers and printers before escalating to IT support when needed.
Coordinated travel arrangements for executives, ensuring smooth itineraries while minimizing expenses.
Produced high-quality documents, presentations, and spreadsheets using Microsoft Office Suite applications.
Facilitated timely mail distribution by sorting incoming letters/packages and preparing outgoing items for shipment.
Processed invoices and expense reports accurately and efficiently to maintain up-to-date financial records.
Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Maintained organized files and stocked supplies to support team needs and maximize performance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Interacted with customers by phone, email, or in-person to provide information.
Composed sensitive, confidential reports and documentation.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Restocked supplies and submitted purchase orders to maintain stock levels.
Maintained records of material flow, compiling and organizing related data.
Routed business correspondence, documents, and messages to correct departments and staff members.
Managed records and data transfer, ensuring traceability and improving operations through automated systems.
Provided clerical support, addressing routine, and special requirements.
Monitored office calendars to plan meetings, activities, and travel to maximize productivity.
Managed relational database to store information for reference, reporting, and analysis.
Coordinated shared Outlook calendar and scheduled meetings and events.
Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
Reviewed time sheets, prepared attendance reports and processed payroll for office staff.
Screened visitors and issued badges to maintain safety and security.
Mentored, trained and supported new staff members in office policies and procedures.
Leveraged accounting software to manage expenses and keep track of finances.
Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
Maintained company handbook to outline policies and provide insights to company mission and values.
Assisted clients with using library catalogs and software, providing training and answering questions.
Monitored shipments and mailing procedures to effectively distribute or file mail and solve shipment issues.
Set up offices and put together all HR documentation for new staff members.
Supervised and trained interns and created job manuals for support staff.
Tracked and analyzed expenses for department's funds and budget and submitted updated reports.
Managed daily data entry and kept clerical information accurate and up-to-date.
Maintained and updated office records, both digital and physical.
Collaborated with various departments to complete assigned tasks.
Prepared and edited documents to produce precise, accurate and professional communication.
Scheduled and coordinated travel arrangements for office staff members.
Input data into spreadsheets and databases.
Purchased and maintained office supplies.

Navy Police Officer

Naval District Washington

04.2015 - 01.2017

Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Reduced criminal activity in assigned areas through proactive policing and community engagement.
Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
Enforced traffic laws diligently, promoting road safety and reducing accident rates.
Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Answered emergency calls for help from citizens and business owners.
Patrolled assigned areas to prevent and detect roadway crimes.
Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Issued traffic citations and electronic tickets for violations of traffic laws.
Checked vehicle equipment for proper functioning prior to use.

Licensed In-Home Daycare Provider

Margarida Figueroa

05.2004 - 09.2014

Enhanced child development by implementing age-appropriate learning activities and playtime routines.
Maintained a safe and nurturing environment by adhering to health and safety guidelines, ensuring the well-being of each child.
Increased parent satisfaction through regular communication about their children''s progress, needs, and daily activities.
Supported early literacy development with engaging storytime sessions and interactive reading exercises.
Promoted social skills among children by facilitating group activities and encouraging cooperative play.
Assisted in the growth of motor skills through hands-on activities such as painting, drawing, and outdoor play.
Developed individualized care plans for each child based on their unique needs, preferences, and developmental milestones.
Organized nutritious meals and snacks according to dietary requirements, supporting healthy eating habits for all children.
Conducted regular assessments of each child''s progress, adjusting care plans accordingly to optimize growth and development outcomes.
Managed administrative tasks including record-keeping, billing, scheduling, and reporting to maintain an efficient daycare operation.
Facilitated nap time routines to ensure proper rest for all children during the day while maintaining a calm environment.
Provided ongoing support for families through parent education workshops on topics such as nutrition, discipline strategies, and sleep training techniques .
Collaborated with other childcare professionals to share best practices and continually improve the quality of care provided at the in-home daycare.
Implemented innovative behavior management techniques that fostered positive relationships between children within the daycare setting .
Enhanced cognitive development by introducing problem-solving games and puzzles tailored to each child''s skill level .
Encouraged creativity through art projects using various mediums like paint, clay, and recycled materials .
Prepared children for kindergarten readiness by teaching basic math concepts, letter recognition, and writing skills .
Maintained accurate records of children''s daily activities, observations, and developmental progress to share with parents during regular parent-teacher conferences.
Organized and participated in field trips to local parks, museums, and libraries, providing enriching experiences that broadened children''s understanding of the world around them.
Continuously updated professional knowledge by attending workshops, training sessions, and conferences related to early childhood education and care .
Responded to inquiries from parents and guardians.
Created safe and engaging learning environment for groups of diverse children with various learning styles.
Developed lessons and activities to promote children's physical and emotional development.
Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Helped children develop motor skills in preparation for preschool and kindergarten.
Read stories, sang songs and facilitated creative play.
Provided support and guidance to children in conflict resolution.
Handled daily administrative tasks efficiently to minimize time away from children.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Encouraged children's emotional and social development.
Monitored children's activities to verify safety and wellbeing.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Implemented daily routines and activities to stimulate and engage children.
Assisted in potty training and toilet hygiene.
Logged information regarding naps, feedings and any medications administered.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Documented children's growth and development.
Created and implemented activities to promote language development.
Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
Worked closely with family in developing and implementing educational and recreational activities.

United States Marine

US Government

11.1995 - 11.2003

Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Organized and detail-oriented with a strong work ethic.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Worked flexible hours across night, weekend and holiday shifts.
Developed and maintained courteous and effective working relationships.
Identified issues, analyzed information and provided solutions to problems.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.

Education

Bachelor of Arts - Bachelor of Human Resources Management

American Public University, Human Resources Office

West Virginia

12.2022

Skills

Event Coordinator
Community Relations
Public Relations Strategies
Promotions and Advertising
Partnership Building
Relationship Building
Community Outreach
Public Speaking

Public Relations
Leadership Qualities
Interpersonal Communication
Crisis Management
Marketing Communications
Partnership Development
Campaign Execution
Volunteer Management

Languages

Portuguese

Limited Working

Spanish

Professional Working

Timeline

Community Relations Specialist

Spotsylvania County Sheriff's Office

07.2017 - Current

Crime Prevention Officer

Spotsylvania County Sheriff's Office

07.2017 - Current

Deputy Sheriff

Spotsylvania Sheriff Office

07.2017 - Current

Security Clerical Assistant

Naval District Washington

01.2017 - 07.2017

Navy Police Officer

Naval District Washington

04.2015 - 01.2017

Licensed In-Home Daycare Provider

Margarida Figueroa

05.2004 - 09.2014

United States Marine

US Government

11.1995 - 11.2003

Bachelor of Arts - Bachelor of Human Resources Management

American Public University, Human Resources Office

Margarida Figueroa

Summary

Overview

Work History

Community Relations Specialist

Crime Prevention Officer

Deputy Sheriff

Security Clerical Assistant

Navy Police Officer

Licensed In-Home Daycare Provider

United States Marine

Education

Bachelor of Arts - Bachelor of Human Resources Management

Skills

Languages

Timeline

Community Relations Specialist

Crime Prevention Officer

Deputy Sheriff

Security Clerical Assistant

Navy Police Officer

Licensed In-Home Daycare Provider

United States Marine

Bachelor of Arts - Bachelor of Human Resources Management

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