Ivoree Smith
Spotsylvania,VA
Summary
Proven achiever with a background at Spotsylvania County Sheriff's Office, showcasing expertise in data entry and a knack for enhancing customer satisfaction. Certified in VCIN/NCIC, I excel in administrative support and maintaining meticulous attention to detail, achieving 100% audit success at Lowes. My ability to streamline processes and communicate effectively ensures top-notch results.
Overview
24
24
years of professional experience
Work History
Criminal Warrants Clerk
Spotsylvania County Sheriff's Office
05.2022 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Increased efficiency by streamlining filing systems and organizing important documents.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Certified in VCIN/NCIC, e-TRACE Assistant, Tac Assistant, Knowledge of Hit/Detainer/Governors Warrant and Extradition Procedures.
- Strong working relationship with Courts and Dispatch
- Crossed Trained in both Criminal and Civil Warrants
- LINZ Trained and Certified-utilize Linz as well as multiple other resources to aid in research for new leads on wanted subjects.
Back End Clerk
Lowes Home Improvement Warehouse
04.2000 - 05.2022
- Proficient in data entry for incoming and outgoing orders ensuring audit compliance with 100% audit success in prior years.
- Handles, signs, and approves inventory management supplies requisition for store use and merchandise quality checks.
- Schedules inbound deliveries, controls purchase orders, and provides unparallel supplier communication (email, phone, or in-person) to resolve conflicts and/or complaints.
- Quickly adapts to change and overcomes conflict with being organized and knowledgeable of job duties. Uses time management skills with the ability to multi-task (when necessary) to complete tasks and appointed assignments provided by department supervisors with limited and/or no follow-up necessary.
Education
High School Diploma -
Spotsylvania High School
Spotsylvania, VA06.1999
Skills
- Efficient in Data Entry
- 40 words
- ATF e-TraceAssistant
- VCIN TacAssistant
- VCIN/NCIC Certified
- Notary
- Administrative Support
- Filing systems
- Research
- Attention to Detail
Timeline
Criminal Warrants Clerk
Spotsylvania County Sheriff's Office
05.2022 - Current
Back End Clerk
Lowes Home Improvement Warehouse
04.2000 - 05.2022
High School Diploma -
Spotsylvania High School
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