Emmanuel Jackson-Bishop
Chemical Dependency Technician/Mental Health Technician
Tulsa,OK
Summary
Dedicated Mental Health Technician with impressive mental health expertise. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment.
Overview
8
8
years of professional experience
Work History
Chemical Dependency Technician
Grand Mental Health
Tulsa, OK
09.2024 - Current
- Collaborated with mental health professionals to address co-occurring disorders, resulting in comprehensive care for patients in need.
- Actively participated in ongoing professional development opportunities to stay current on best practices within the field of chemical dependency treatment.
- Promoted a therapeutic milieu by maintaining a clean, organized facility that encouraged positive interactions between staff and patients alike.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Mental Health Technician
Parkside Psychiatric Hospital & Clinic
10.2023 - 08.2024
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted in development of therapeutic activities for patients.
- Administered medications to relieve symptoms and monitor effects on clients.
- Leveraged professional expertise in behavioral management techniques to minimize disruptions within the therapeutic environment.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Patient Family Rep
Saint Francis Healthcare System
09.2021 - 10.2023
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Improved client retention rates by building strong relationships and offering personalized solutions to their needs.
Home Care Tech (Shipping and Receiving Associate)
ALL SAINTS HOME MEDICAL EQUIPMENT (SAINT FRANCIS)
12.2020 - 09.2021
- Continuously updated knowledge of industry regulations and best practices through participation in relevant training programs or workshops offered within the field of logistics management.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Collaborated with team members to achieve department goals and improve overall efficiency in the workspace.
- Sorted and delivered materials to different work areas and staff.
Maintenance Technician/EVS Technician
OSAGE CASINOS
06.2017 - 12.2020
- Inspected and maintained equipment to keep items in top working condition.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Collaborated with team members to complete larger repair projects efficiently.
Education
High School Diploma -
Nathan Hale
Tulsa, OK12.1995
Skills
Trauma-informed care
Reliability
Rapport building
Detail-orientated
De-escalation techniques
Professional boundaries
Chemical dependency education
Registered behavior technician (RBT)
Interpersonal skills
Problem-solving abilities
Relapse prevention
Safety procedures
Therapeutic treatment
Teamwork and collaboration
Professional demeanor
Multitasking Abilities
Mental health assessment
Treatment Planning
Time management
Substance abuse
Stress management
Excellent communication
Emotional intelligence
First Aid/CPR
Adaptability and flexibility
Analytical skills
Record keeping
Community resources
Patient safety
Client advocacy
Intake assessment
Effective communication
Timeline
Chemical Dependency Technician
Grand Mental Health
09.2024 - Current
Mental Health Technician
Parkside Psychiatric Hospital & Clinic
10.2023 - 08.2024
Patient Family Rep
Saint Francis Healthcare System
09.2021 - 10.2023
Home Care Tech (Shipping and Receiving Associate)
ALL SAINTS HOME MEDICAL EQUIPMENT (SAINT FRANCIS)
12.2020 - 09.2021
Maintenance Technician/EVS Technician
OSAGE CASINOS
06.2017 - 12.2020
High School Diploma -
Nathan Hale
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