Emmanuel Kiruhura

Supervise extensive night shift operations, perform inspections in collaboration with client leadership, onboard new hires, administer payroll, resolve employee concerns, oversee hiring processes, and tackle other tasks.

• Trained and mentored new and existing staff to achieve best practices.
• Created nightly shift task lists to assign duties to each employee.
• Managed 60 employees in delivering smooth, productive night shift operations.
• Enhanced team performance by providing regular training and promoting a positive work environment.
• Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.

• Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
• Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
• Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
• Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
• Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.

• Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
• Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
• Emptied trashcans and transported waste to collection areas.
• Upheld company standards for cleanliness and sanitation by consistently following prescribed protocols and procedures.
• Maintained a safe working environment by promptly addressing spills and potential hazards.
• Collaborated closely with team members to complete large-scale cleaning projects within established deadlines.

• Provided exemplary customer service on each field visit to deliver exemplary customer service.
• Increased patient referrals with exceptional customer service and informative consultations.
• Provided customer service to employees regarding payroll inquiries and issues.
• Provided exceptional customer service, resolving client concerns promptly and professionally.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.