Emmanuel Madrigal
Ontario,CA
Summary
Dynamic Field Service Technician with Hatch Door Service, known for exceptional problem-solving and troubleshooting skills. Successfully responded to emergency maintenance requests, ensuring client satisfaction. As Warehouse Manager at Volume Snacks, maintained OSHA compliance and streamlined inventory audits, enhancing operational efficiency. Proficient in forklift operation and committed to fostering a positive work environment.
Field service professional with proven track record in technical diagnostics and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, technical troubleshooting, and customer relations.
Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations with ease.
Overview
20
20
years of professional experience
Work History
Field Service Technician
Hatch Door Service
Ontario, CA
07.2023 - 05.2025
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
Warehouse Manager
Volume Snacks DBA Derosa Sales
Ontario, CA
09.2005 - 02.2021
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Education
High School Diploma -
Chaffey High School
Ontario, CASkills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
- Forklift operation sit down,stand up and electric pallet jack
- loading and unloading
- shipping and receiving
- Driving 16ft trucks
Languages
Spanish
Full Professional
Timeline
Field Service Technician
Hatch Door Service
07.2023 - 05.2025
Warehouse Manager
Volume Snacks DBA Derosa Sales
09.2005 - 02.2021
High School Diploma -
Chaffey High School