Emmanuel Martinez

• Streamlined international shipping processes by coordinating with carriers and implementing cost-effective strategies.
• Maintained detailed records of all international shipments, ensuring company-wide transparency and facilitating accurate reporting for both internal stakeholders and regulatory agencies.
• Monitored global trade regulations closely, adjusting company processes as necessary to maintain compliance and minimize delays.
• Developed comprehensive contingency plans for potential interruptions in the supply chain, ensuring minimal impact on delivery timelines or customer satisfaction levels.
• Reduced customs clearance delays by ensuring accurate documentation and timely communication with regulatory agencies.
• Conducted research to address shipping errors and packaging mistakes.
• Created and enforced detailed organization processes to increase quality and service standards.
• Ensured compliance with industry regulations, reducing the risk of fines or penalties.
• Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
• Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
• Tracked orders and notified customers of status or potential delays.

● Rescued $150K in profit by identifying and selling a forgotten productin the warehouse before expiration, showcasing proactive financialacumen.

● Answering customer questions and concerns about products and orders.

● Ensure the timeliness of orders, track and rectify shipping errors, and monitorsupply chains for stringent quality standards.

● Leading a group Shipping & Receiving operators, fostering a streamlinedworkflow.

● Innovating and developing new processes & work instructions for a moreefficient and organized supply chain.

● Resolving customer complaints and Taking orders or processing payments.

● Placing standard Purchasing orders and tracking incomings PO's and Supplies .

● Negotiate pricing and service levels with freight vendors and coordinate withsupply vendors for logistics requirements.

• ● Verify and prepare all customs and transportation documents (IMO, BOL, SED, CI, DGD, ITN, etc.).● Coordinate global import/export, ensuring the fastest delivery within specifiedtime frames.● Ensure prompt responses to emails and customer phone calls, prioritizingtimely communication.● Resolve shipping issues by collaborating with customer service for FedEx,UPS, and other carriers.● Supervise the performance of shipping and receiving staff, providing supportfor training and development activities.● Manage inbound and outbound shipments and support accurate freight rates tothe Customer Service/Sales Team.

● Coordinated and communicated with Sales, Operations, and Customer Service to enhance collaboration.

● Executed Sales Orders and received products, materials, and supplies, ensuring efficient order fulfillment.

● Monitored and updated the status of incoming and outgoing shipments & Raw Materials, improving tracking accuracy.

● Loaded/unloaded trucks, organized, and stocked receivables, optimizing warehouse efficiency.

● Ensured cleanliness in the designated area, creating a conducive work environment.

● Recorded precise daily moves, scanned inventory, and conducted accurate counting, streamlining inventory management.

• Executed precision by filling and attaching labels to finished products according to Quality requirements.
• Organized and maintained a clean workstation and storage, ensuring proper tool and equipment bulk storage.
• Documented product details meticulously for comprehensive records.
• Conducted final inspections to guarantee product quality in filling, sealing, and labeling.
• Entered order completion information into the ERP system for the shipping department.

Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.

• Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
• Counted and recorded finished and rejected packaged items.
• Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.

• Set up and adjusted equipment and properly configured machines for daily operation.
• Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
• Set up and ran machinery to produce exceptional products for industrial needs.
• Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
• Supervised and optimized warehouse equipment and machinery for optimal functionality.
• Installed and configured manufacturing equipment for efficient operation.
• Trained and mentored new or junior Machine Operators for skill development.
• Operated Inspected manufacturing equipment routinely to uphold performance standards.
• Evaluated unit efficiency regularly, implementing enhancements as necessary.